# Koalify - Contact Level Fields Missing from Install **URL:** \ **Category:** Marketplace Apps\ **Tags:** third-party-apps\ **Created:** [January 17, 2025, 6:31pm UTC](https://community.hubspot.com/t/koalify-contact-level-fields-missing-from-install/124267 "2025-01-17T18:31:18Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![SLane-Hawn](https://avatars.discourse-cdn.com/v4/letter/s/439d5e/32.png) [@SLane-Hawn](https://community.hubspot.com/u/SLane-Hawn)\ **Post date:** [January 17, 2025, 6:31pm UTC](https://community.hubspot.com/t/koalify-contact-level-fields-missing-from-install/124267/1 "2025-01-17T18:31:18Z")
Hey, I’m using Koalify to dedupe a HubSpot account but the contact level Koalify fields didn’t install and I cannot find a way to try to push them again or to manually solve the issue. Anyone know how to prompt a reinstall just of those fields? Everything else is working. ---
**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\ **Post date:** [January 17, 2025, 6:40pm UTC](https://community.hubspot.com/t/koalify-contact-level-fields-missing-from-install/124267/2 "2025-01-17T18:40:40Z")
Hi @SLane-Hawn let’s see if [@Jonas\_De\_Mets](https://community.hubspot.com/t5/user/viewprofilepage/user-id/654259) can help with troubleshooting why the fields didn’t install, perhaps he can confirm if manually creating them will work or if they have to be created through the app install. ---
**Author:** ![Jonas\_De\_Mets](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jonas_de_mets/32/72908_2.png) [@Jonas\_De\_Mets](https://community.hubspot.com/u/Jonas_De_Mets)\ **Post date:** [January 19, 2025, 1:31pm UTC](https://community.hubspot.com/t/koalify-contact-level-fields-missing-from-install/124267/3 "2025-01-19T13:31:55Z")
Thanks for reaching out @SLane-Hawn & thanks for bringing this to my attention @Jnix284 🙏 It seems your contact install was temporarily paused due to the HubSpot API but completed successfully after some time. In most cases, a reinstall of [Koalify](https://koalify.io/) isn’t necessary, as this issue usually resolves itself automatically. Feel free to reach out to [support@koalify.io](mailto:support@koalify.io) if you run into issues! Hope this helps! ---
**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\ **Post date:** [January 19, 2025, 3:21pm UTC](https://community.hubspot.com/t/koalify-contact-level-fields-missing-from-install/124267/4 "2025-01-19T15:21:51Z")
Thanks for investigating [@Jonas\_De\_Mets](https://community.hubspot.com/t5/user/viewprofilepage/user-id/654259), I’m glad to hear the issue resolved itself! 🙌