# Knowledge Base "No results" Page

**URL:** <https://community.hubspot.com/t/knowledge-base-no-results-page/43797>\
**Category:** Knowledge Base Tool\
**Tags:** content\
**Created:** [September 14, 2021, 1:58pm UTC](https://community.hubspot.com/t/knowledge-base-no-results-page/43797 "2021-09-14T13:58:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CBennett8](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cbennett8/32/77566_2.png) [@CBennett8](https://community.hubspot.com/u/CBennett8)\
**Post date:** [September 14, 2021, 1:58pm UTC](https://community.hubspot.com/t/knowledge-base-no-results-page/43797/1 "2021-09-14T13:58:46Z")

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Is there a way to customize the content that appears when a search returns no results?

 ![CBennett8_0-1631627798607.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/0/05b2a2f318203f834b60ec996861cdfc257d9bbd.png)

We find customers searching for things that would not belong in our KB, but have a common enough theme that we would like to be able to provide something more useful than “no search results”

Cheers,

Chris

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**Author:** ![bsheen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bsheen/32/71352_2.png) [@bsheen](https://community.hubspot.com/u/bsheen)\
**Post date:** [September 15, 2021, 6:04pm UTC](https://community.hubspot.com/t/knowledge-base-no-results-page/43797/2 "2021-09-15T18:04:51Z")

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Hi @CBennett8,  
Thanks for reaching out to the Community!  
Looking through [Customize your knowledge base template](https://knowledge.hubspot.com/knowledge-base/customize-your-knowledge-base-appearance) and [Customize knowledge base settings](https://knowledge.hubspot.com/knowledge-base/customize-knowledge-base-settings), I don’t see this as a current Knowledge Base feature. That said, I definitely see the validity in this idea too!  
The [HubSpot Ideas Forum](https://ideas.hubspot.com/) is a place for HubSpot users to discuss feature requests with each other and the HubSpot Product Team. I found a similar suggestion and I would highly recommend adding your use case and an upvote to the [HubSpot Idea here](https://community.hubspot.com/t5/HubSpot-Ideas/Knowledge-Base-Create-customizable-content-option-for-Search/idi-p/401605) to further bring this to the Product Team’s attention! -see [The Ideas Forum Users’ Guide](https://community.hubspot.com/t5/Announcements/The-Ideas-Forum-Users-Guide/ba-p/319112)  
Best,

Brendan