Knowledge Base downgrade/lack of styling options

Hey folks,

Sorry in advance for a lot of text.

I guess that wasn’t only me who noticed a certain downgrade in styling options after the transition to the new Knowledge Base. Since I’ve spent a fair amount of time fine-tuning the previous doc space, now I find it rather frustrating to see certain issues caused by the transition to the new Knowledge Base.

Therefore, I want to point out the things that I would prefer to be fixed:

1. Inability to use hero image for header/top menu. In the previous version of KB, one could just upload an image to cover the header and search bar menu area, now it’s only the color fill and header + menu are divided and take huge space on the page. What was wrong with keeping it like this? (see example of our old docs header/top menu)

2. Previously, the navigation links were within the footer of our KB, these have been removed, and social media icons have taken their place. The navigation now is in the header of the page, which is a sudden change, but the lack of alignment and styling options for these feels disappointing.

3. Footer items can’t be aligned with the rest ofthe items on a page, making them stick to the sides so that you aren’t able to click social media icons, for example, without closing the AI chat first.

Compare how it was for us previously:

And check what it’s like right now :grimacing:

4. The text area width within the articles looks squeezed and can’t even fit the tables in my articles. Sometimes, you have to scroll right to see all the rows of a table

5. Would be nice to have the ability to automatically align all images to the center. After transitioning to the ‘updated’ Knowledge Base ALL the images I resized and aligned manually were moved to the left automatically :neutral_face:

6. Finally, I find it hard to set up the bold font in articles without making sidebar menu items bold as well. I guess it has something to do with bold font also being a header font at the same time, right? Not completely sure about this one but something is definitely odd + bold text appears to be ‘blurry’ compared to the rest body text

The fact that this Knowledge Base update was ‘pushed’ without making sure it works at least not worse than before is not very professional and caused some amount of headache for my team.

Hope you’ll be able to take some of these ideas into account and fix the stuff as soon as possible.

Thank you

YES! And the Header “alignment” options are terrible. The “full width” version leaves a massive gap to the right of my navigation. The “content width” option stacks the navigation titles.