# knowledge-base/articles endpoint access issue

**URL:** <https://community.hubspot.com/t/knowledge-base-articles-endpoint-access-issue/135383>\
**Category:** APIs & Integrations\
**Tags:** professional\
**Created:** [June 30, 2025, 5:45am UTC](https://community.hubspot.com/t/knowledge-base-articles-endpoint-access-issue/135383 "2025-06-30T05:45:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Senthamil](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Senthamil](https://community.hubspot.com/u/Senthamil)\
**Post date:** [June 30, 2025, 5:45am UTC](https://community.hubspot.com/t/knowledge-base-articles-endpoint-access-issue/135383/1 "2025-06-30T05:45:23Z")

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I am trying to access the **knowledge-base/articles** endpoint to retrieve the knowledge base articles. My key has the **cms.knowledge\_base.articles.read** scope, but I am getting the below exception.

{

“correlationId”: “\*\*\*\*”,

“errorType”: “MISSING\_AUTH”,

“message”: “Not engaged, auth is missing”,

“status”: “error”

}  
I am also not able to find any documentation for the **knowledge-base/articles** endpoint (apart from the mention of the cms.knowledge\_base.articles.read scope in the scopes page). Can someone help?

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**Author:** ![GiantFocal](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/giantfocal/32/41969_2.png) [@GiantFocal](https://community.hubspot.com/u/GiantFocal)\
**Post date:** [June 30, 2025, 7:31am UTC](https://community.hubspot.com/t/knowledge-base-articles-endpoint-access-issue/135383/2 "2025-06-30T07:31:59Z")

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Hi @Senthamil,

The documentation for the knowledge-base/articles endpoint is currently limited. It’s possible that this endpoint isn’t publicly accessible or requires a different authentication method, such as OAuth instead of just an API key.

It’s best to reach out to HubSpot support for this case.

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<div class="post-metadata">

**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [July 15, 2025, 2:58pm UTC](https://community.hubspot.com/t/knowledge-base-articles-endpoint-access-issue/135383/3 "2025-07-15T14:58:16Z")

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Hi @Senthamil, I hope that you are well!  
For information, accessing the HubSpot Support requires a paid subscription. So let’s see how we can help you!  
I’d love to put you in touch with our Top Experts: Hi [@sylvain\_tirreau](https://community.hubspot.com/t5/user/viewprofilepage/user-id/601366), @Anton and @coldrickjack do you have suggestions to help @Senthamil, please?  
Have a great day and thanks so much!  
Bérangère

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**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [July 30, 2025, 7:44am UTC](https://community.hubspot.com/t/knowledge-base-articles-endpoint-access-issue/135383/4 "2025-07-30T07:44:52Z")

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Hi @Senthamil, getting back to you on this, thanks for your patience!  
At the moment, there is no endpoint for this. I’ve noticed a similar idea already present in our Ideas Forum: [Hubspot Knowledge Base API](https://community.hubspot.com/t5/HubSpot-Ideas/Hubspot-Knowledge-Base-API/idi-p/210116). To contribute, you can upvote the existing idea and share more details about your specific use case in the comments.  
As a workaround, you can try the solution from @YBederov on this post “[Knowledge Base API Documentation](https://community.hubspot.com/t5/Knowledge-Base-Tool/Knowledge-Base-API-Documentation/m-p/698475/highlight/true#M872)”.  
Alternatively, you could try using this API: “[Site search](https://developers.hubspot.com/docs/reference/api/cms/site-search)”.  
I hope this helps!  
Have a lovely day!  
Bérangère