# Keyboard will not disappear after editing notes **URL:** \ **Category:** Dashboards & Reporting\ **Tags:** object\ **Created:** [March 28, 2025, 9:52pm UTC](https://community.hubspot.com/t/keyboard-will-not-disappear-after-editing-notes/128904 "2025-03-28T21:52:47Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![MDeeth](https://avatars.discourse-cdn.com/v4/letter/m/ba8739/32.png) [@MDeeth](https://community.hubspot.com/u/MDeeth)\ **Post date:** [March 28, 2025, 9:52pm UTC](https://community.hubspot.com/t/keyboard-will-not-disappear-after-editing-notes/128904/1 "2025-03-28T21:52:47Z")
![39A54F06-5179-46C3-8D0A-EF03FBF94460.jpeg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/9/89ea7047b6314a28b3db7e9158abfee52ff617ee.jpeg) ![4EA36B1D-DE8F-40A1-8FF4-A038BAE55B31.jpeg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/a/8a1ddabe956ca4f8fee7d3d9ea8167e66b8eba08.jpeg) I’m sorry to say it, but I feel like this app just keeps getting worse and worse over the years. There are continuous issues which feel like should have been resolved by now. I am still having the issue I’ve been having for a year plus now, where I create a deal, and I move it between dashboards. For example, if I have a cake order which is in “delivery/pickup”, and it’s close date is set to March 28th, I move said deal over to “completed” and it changes its own close date to the day before or a few days before. Causing me to then need to go back into the deal, and switch the close date back to what I had it set to. It is always changing itself to previous days for some reason. It’s nothing in the settings, as I have checked over all of my settings regarding close dates. The newest issue as well is after I create a note within a deal, and then exit that deal and go back to my dashboards, the keyboard is not going away. I then need to close out of the app completely, re launch the app and continue what I was doing. I will attach photos here. hubspot - please fix these issues!!! ---
**Author:** ![JessicaHatchiDigital](https://avatars.discourse-cdn.com/v4/letter/j/5f9b8f/32.png) [@JessicaHatchiDigital](https://community.hubspot.com/u/JessicaHatchiDigital)\ **Post date:** [March 29, 2025, 1:14am UTC](https://community.hubspot.com/t/keyboard-will-not-disappear-after-editing-notes/128904/2 "2025-03-29T01:14:09Z")
Hi @MDeeth, I’m sorry you’ve been dealing with these issues for so long—it definitely sounds frustrating. Here are some troubleshooting steps that come to mind: ### 1. Close Date Changing When Moving Deals Between Stages HubSpot automatically updates the **Close Date** when a deal is moved to a closed stage (e.g., “Completed”). While you’ve already checked your settings, it’s worth reviewing this specific setting: **Check Deal Close Date Behavior:** 1. **Go to HubSpot settings** (⚙ in the top right). 2. **Navigate to “Objects” \> “Deals”** in the left sidebar. 3. **Select “Pipelines”** and open the relevant pipeline. 4. Look for **automation settings** related to the Close Date. Some pipelines have automatic updates enabled when a deal moves to a closed stage. 5. If enabled, **disable any automatic Close Date updates** and save changes. If this setting isn’t the issue, try **creating a test deal** and moving it through the pipeline while monitoring when the date changes—this might help pinpoint the trigger. ### **2. HubSpot Mobile App Keyboard Not Dismissing** The keyboard issue you’re experiencing sounds like a potential bug. Here are a few steps that might help: #### **Basic Troubleshooting Steps:** - **Force Close & Restart the App** → Swipe the app closed and relaunch it. - **Check for App Updates** → Go to the App Store (iOS) or Google Play Store (Android) and see if there’s an update available. - **Clear Cache & Data (Android Only)**: 1. Go to **Settings \> Apps \> HubSpot** 2. Tap **Storage & Cache \> Clear Cache** (Don’t select “Clear Data” unless you want to reset the app completely). - **Reinstall the App** → If the issue persists, try deleting and reinstalling the HubSpot app. Hope this helps, Jess ####