Complete agree and espeically with MThunberg - even if the customer couldn’t see the quote, we as HS users should still be able to follow the original quote link to see the quote, even if it were just the PDF version that’s available after epxiration! I can’t say how frustrating it is to see “this quote has expired. please contact your rep for further information” when clicking a link. I as the rep want to know what quote it was!! but there is no way of knowing! Argh!