When a quote is created via HubSpot Quotes, the customer can go in and sign the quote + pay for the service after producing the signature. However, when the quote expires, the customer can no longer pay even if they used the same link to sign the quote. This is a big issue because we then have to manually bill the customer by sending another link using another platform, creating confusion on their end and additional work on ours.
Suggestion - once a quote has been signed, eliminate the expiration restriction so that the customer can still pay their quote days or weeks after they sign.
Example - Quote is signed at the end of the month. Even though the offer terms expire, the customer can still go into the same link the next month to produce payment. This is something not available today.