# Keep Hubspot tasks open when notes are added

**URL:** <https://community.hubspot.com/t/keep-hubspot-tasks-open-when-notes-are-added/36110>\
**Category:** 💬 RevOps Discussions\
**Created:** [April 26, 2021, 7:41am UTC](https://community.hubspot.com/t/keep-hubspot-tasks-open-when-notes-are-added/36110 "2021-04-26T07:41:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![FHugi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fhugi/32/2679_2.png) [@FHugi](https://community.hubspot.com/u/FHugi)\
**Post date:** [April 26, 2021, 7:41am UTC](https://community.hubspot.com/t/keep-hubspot-tasks-open-when-notes-are-added/36110/1 "2021-04-26T07:41:36Z")

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Hello,

Situation:

My sales reps add notes into open tasks to keep track of information. Yet, once they add a note, the task goes into completion and closes (see image).

Question:

How can we prevent this automatic task completion from happening when a note is added? I want my team to have the possibility to leave a note as a 1st step, and later to manually complete the task without having a follow-up.

Please advise, thank you!

Frank

 ![41566iB0E21A440C565086.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/b/9be246992afa218c7b3d12d4175f79437cf31b28.jpeg)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 26, 2021, 8:16am UTC](https://community.hubspot.com/t/keep-hubspot-tasks-open-when-notes-are-added/36110/2 "2021-04-26T08:16:33Z")

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Hi @FHugi,

I have run into the same issue. Currently, there isn’t a setting to change this behavior. The best option is create a follow-up task (right next to the “Save note and complete task” button). Definitely an unnecessary additional step but the fastest workaround.

If you feel strongly about this being a feature, you could suggest it in the [HubSpot Ideas](https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas) section of the community. The product team reviews the requests shared there based on popularity.

Best regards!
