Keep contacts enrolled in a workflow after they meet your goal

Marketing & Content Hub Lists, Lead Scoring & Workflows
1

We have a workflow that distributes content to contacts over two weeks.

We have goals set up to determine the number of people who bought products during that time, but want them to keep receiving the rest of content in the workflow even if/when they meet the goal.

Am I understanding it correctly that contacts are automatically unenrolled in workflows when they meet a goal? Is there a way to avoid this, or is there an alternative approach to achieve the same objective?

Any help much appreciated!

2

Hi @Alister_D

Contacts are indeed unerolled from a workflow when the meet the configured goal condition.

The solution to your need is probably to create a seperate smart list that collects contacts who meet your goal while the remain in the workflow until the end.

Hope this helps.

3

Thanks @Phil_Vallender! I thought that might be the best solution.