I integrated Justcall.io to keep records of calls and texts in Hubspot. But currently, it is not logging any activity. I have also checked that the integration is enabled to view the activities in the Justcall.io settings.
I would appreciate any suggestions to fix this issue. Does anybody have any ideas?
Hi @BhavyaPataliya,
Thank you for reaching out to the Community!
Is this the integration you’re using? HubSpot Marketplace
If yes, I’d recommend reaching out to JustCall’s support team as this integration is built and managed by them. This is also the recommended next step mentioned in their support documentation here if the activities are not logging correctly.
Thank you,
Mia, Community team
Anyone else still having this problem?
JustCall support suggested un-installing the integration and then re-adding it.
That did not work.