# Issues with Lead Flows

**URL:** <https://community.hubspot.com/t/issues-with-lead-flows/3850>\
**Category:** Lead Capture Tools\
**Created:** [November 9, 2017, 10:43am UTC](https://community.hubspot.com/t/issues-with-lead-flows/3850 "2017-11-09T10:43:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [November 9, 2017, 10:43am UTC](https://community.hubspot.com/t/issues-with-lead-flows/3850/1 "2017-11-09T10:43:19Z")

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Hi guys,

I’ve set up Lead Flows nicely but I’m wondering if it can do two things at the moment:

1. Not display to people who have already seen it (for a set period of time). Other popups like Hello Bar allow this.

2. Popup upon a user exiting the page (only).

Any help would be great!

Cheers,

Nathan

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<div class="post-metadata">

**Author:** ![shearn](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shearn/32/67336_2.png) [@shearn](https://community.hubspot.com/u/shearn)\
**Post date:** [November 9, 2017, 2:34pm UTC](https://community.hubspot.com/t/issues-with-lead-flows/3850/2 "2017-11-09T14:34:55Z")

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1. Not display to people who have already seen it (for a set period of time). Other popups like Hello Bar allow this.

- **There is a grace period of 2 weeks if a visitor closes the lead flow box without filling in any details before it shows up again.**
- **The lead flow box will not appear if a lead has already filled out the form**
- [More info here](https://knowledge.hubspot.com/articles/kcs_article/lead-flows/why-arent-my-lead-flows-displaying)

2. Popup upon a user exiting the page (only).

- **This option is only available for the Pop-up box flow type.**

 ![Capture.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/2/52660ccc526817bb2f8a329f0a8a787c184ad36a.png)
