# Issue with Preview in Documents **URL:** \ **Category:** Sales Hub Tools\ **Created:** [June 4, 2024, 2:28pm UTC](https://community.hubspot.com/t/issue-with-preview-in-documents/108609 "2024-06-04T14:28:03Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![C-Seno](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@C-Seno](https://community.hubspot.com/u/C-Seno)\ **Post date:** [June 4, 2024, 2:28pm UTC](https://community.hubspot.com/t/issue-with-preview-in-documents/108609/1 "2024-06-04T14:28:03Z")
We’re recently seen issues with uploading documents in hubspot that Customer Service cannot fix since they use a third party. When we upload a PDF document (39 pages), and Preview (or even View) the document, all the pages on the right-hand side for preview is just shown as plain white boxes. From previous documents that we’ve uploaded, we’ve been able to see a preview for all other pages. Has anyone else seen this issue with Hubspot? Is there a workaround for it? ---
**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\ **Post date:** [June 4, 2024, 10:17pm UTC](https://community.hubspot.com/t/issue-with-preview-in-documents/108609/2 "2024-06-04T22:17:48Z")
Hey @C-Seno, thank you for posting in our Community! I would recommend connecting with [HubSpot Technical Support](http://help.hubspot.com/), as Support is included in your subscription and they will be able to provide real time assistance for this matter, including hopping on a screenshare if necessary. Kindly, Pam ---
**Author:** ![C-Seno](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@C-Seno](https://community.hubspot.com/u/C-Seno)\ **Post date:** [June 5, 2024, 12:21pm UTC](https://community.hubspot.com/t/issue-with-preview-in-documents/108609/3 "2024-06-05T12:21:56Z")
I’ve already done that, but was told to post in the forum, since Hubspot has not found a solution to the issue