# Issue with HubSpot Navigation in Iframe

**URL:** <https://community.hubspot.com/t/issue-with-hubspot-navigation-in-iframe/123046>\
**Category:** HubSpot Ideas\
**Tags:** developer-tools, professional\
**Created:** [December 27, 2024, 10:52am UTC](https://community.hubspot.com/t/issue-with-hubspot-navigation-in-iframe/123046 "2024-12-27T10:52:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![prakhar-terazo](https://avatars.discourse-cdn.com/v4/letter/p/b487fb/32.png) [@prakhar-terazo](https://community.hubspot.com/u/prakhar-terazo)\
**Post date:** [December 27, 2024, 10:52am UTC](https://community.hubspot.com/t/issue-with-hubspot-navigation-in-iframe/123046/1 "2024-12-27T10:52:11Z")

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Dear HubSpot Support,

I am writing to report an issue I am experiencing with the HubSpot platform when using it within an iframe inside Twilio Flex. The sidebar and navigation bar are not visible, which is causing difficulties for the agents when navigating between different areas of the HubSpot CRM.

I would greatly appreciate it if your team could investigate this issue and provide a solution or workaround to restore full navigation within the HubSpot platform when accessed through an iframe.

Thank you for your assistance.

Sincerely,

Prakhar

 ![Screenshot 2024-12-27 at 4.14.53 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/a/ba27781f45f44f4006077eddfe3e6fc3cd524d5b.png)

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**Author:** ![prakhar-terazo](https://avatars.discourse-cdn.com/v4/letter/p/b487fb/32.png) [@prakhar-terazo](https://community.hubspot.com/u/prakhar-terazo)\
**Post date:** [December 27, 2024, 11:14am UTC](https://community.hubspot.com/t/issue-with-hubspot-navigation-in-iframe/123046/2 "2024-12-27T11:14:47Z")

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Other developers are facing the same issue: [https://github.com/rbangueses/hubspot\_twilio/issues/1](https://github.com/rbangueses/hubspot_twilio/issues/1).

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**Author:** ![Mjake001](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mjake001/32/25330_2.png) [@Mjake001](https://community.hubspot.com/u/Mjake001)\
**Post date:** [December 30, 2024, 12:24pm UTC](https://community.hubspot.com/t/issue-with-hubspot-navigation-in-iframe/123046/3 "2024-12-30T12:24:11Z")

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Thank you for reporting the issue with HubSpot navigation in an iframe. For more details on potential fixes, refer to HubSpot iframe navigation troubleshooting .

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**Author:** ![RBangueses](https://avatars.discourse-cdn.com/v4/letter/r/4bbf92/32.png) [@RBangueses](https://community.hubspot.com/u/RBangueses)\
**Post date:** [January 7, 2025, 3:28pm UTC](https://community.hubspot.com/t/issue-with-hubspot-navigation-in-iframe/123046/4 "2025-01-07T15:28:20Z")

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I have created a sample HTML page with a HubSpot link embedded as an iframe and it does not load. This seems to be independent from Twilio Flex. Has HubSpot made any changes recently that would limit the ability to open it within an iframe?

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**Author:** ![SIqbal6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/siqbal6/32/64360_2.png) [@SIqbal6](https://community.hubspot.com/u/SIqbal6)\
**Post date:** [June 14, 2025, 6:32pm UTC](https://community.hubspot.com/t/issue-with-hubspot-navigation-in-iframe/123046/5 "2025-06-14T18:32:09Z")

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This issue with HubSpot navigation not displaying in iframes appears to be affecting multiple users, hopefully HubSpot can clarify if recent changes now block iframe embedding or offer a workaround soon