# Issue creating custom object in dev portal **URL:** \ **Category:** APIs & Integrations\ **Tags:** developer-tools\ **Created:** [August 31, 2021, 11:30am UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154 "2021-08-31T11:30:48Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![YBarOr](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ybaror/32/74736_2.png) [@YBarOr](https://community.hubspot.com/u/YBarOr)\ **Post date:** [August 31, 2021, 11:30am UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/1 "2021-08-31T11:30:48Z")
Hey, I’m trying to create a custom object via API in a dev portal we’ve created so we can experiment a little, we already created this object in our active production environmnet. We get the following (this is the truncated version) error: The scope needed for this API call isn’t available for public use. If you have questions, contact support or post in our developer forum." “correlationId”: “6d3547a3-a2ab-407c-91b3-309b9695b855”, “category”: “MISSING\_SCOPES” What gives? ---
**Author:** ![JBeatty](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jbeatty/32/52252_2.png) [@JBeatty](https://community.hubspot.com/u/JBeatty)\ **Post date:** [August 31, 2021, 2:27pm UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/2 "2021-08-31T14:27:34Z")
Hi @YBarOr, Off the top of my head I have not seen this error before. Could you share the request that you are making that gives this error? ---
**Author:** ![YBarOr](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ybaror/32/74736_2.png) [@YBarOr](https://community.hubspot.com/u/YBarOr)\ **Post date:** [August 31, 2021, 2:30pm UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/3 "2021-08-31T14:30:00Z")
Yup, trying to set up a custom object in our test environment: { “name”: “customer\_record”, “labels”: { “singular”: “Customer Record”, “plural”: “Customer Records” }, “primaryDisplayProperty”: “client\_name”, “requiredProperties”: [ “client\_name” ], “properties”: [ { “name”: “client\_name”, “label”: “Client name”, “type”: “string”, “fieldType”: “text” } ], “associatedObjects”: [ “CONTACT”, “COMPANY”, “DEAL” ] } ---
**Author:** ![JBeatty](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jbeatty/32/52252_2.png) [@JBeatty](https://community.hubspot.com/u/JBeatty)\ **Post date:** [August 31, 2021, 2:31pm UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/4 "2021-08-31T14:31:58Z")
Could you share the URL as well? ---
**Author:** ![YBarOr](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ybaror/32/74736_2.png) [@YBarOr](https://community.hubspot.com/u/YBarOr)\ **Post date:** [August 31, 2021, 2:35pm UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/5 "2021-08-31T14:35:06Z")
[https://api.hubapi.com/crm/v3/schemas?hapikey=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*](https://api.hubapi.com/crm/v3/schemas?hapikey= ********************* ) (not putting an API key here, sorry) ---
**Author:** ![JBeatty](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jbeatty/32/52252_2.png) [@JBeatty](https://community.hubspot.com/u/JBeatty)\ **Post date:** [August 31, 2021, 2:49pm UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/6 "2021-08-31T14:49:44Z")
@YBarOr , I loked into this endpoint, and it looks like there is an issue on HubSpots side currently, I coppied the exact requests from the [documentation](https://developers.hubspot.com/docs/api/crm/crm-custom-objects), but I recieved the same error. I can only assume that the issue is with HubSpot here. I’ll go ahead and ping some people from HubSpot, to get some internal eyes on this. @dennisedson @sharonlicari ---
**Author:** ![YBarOr](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ybaror/32/74736_2.png) [@YBarOr](https://community.hubspot.com/u/YBarOr)\ **Post date:** [August 31, 2021, 2:51pm UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/7 "2021-08-31T14:51:44Z")
Thanks a lot, I’m dying to hear what they think of this. Cheers! ---
**Author:** ![Willson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/willson/32/84663_2.png) [@Willson](https://community.hubspot.com/u/Willson)\ **Post date:** [September 8, 2021, 9:52am UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/8 "2021-09-08T09:52:25Z")
Hey @YBarOr , @JBeatty , Chiming in here a little late but in testing this call out on my end, I get no error. Do we know if this was reported to Support last week or could you confirm if you’re still encountering this same error? Thanks ---
**Author:** ![dennisedson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dennisedson/32/28044_2.png) [@dennisedson](https://community.hubspot.com/u/dennisedson)\ **Post date:** [September 8, 2021, 4:25pm UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/9 "2021-09-08T16:25:03Z")
@YBarOr , @JBeatty Apologies for delayed response. Just getting back from vacation. Like @Willson , I am unable to reproduce in a test portal. I used the code above for my test (see screengrab). @YBarOr , could you send me your portal id that you are working with? @JBeatty , if you are getting the same error, could you also send your portal id? ---
**Author:** ![JBeatty](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jbeatty/32/52252_2.png) [@JBeatty](https://community.hubspot.com/u/JBeatty)\ **Post date:** [September 9, 2021, 2:17pm UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/10 "2021-09-09T14:17:37Z")
After doing some further testing in a few different portals it seems, that it is failing with that error when the portal does not have an enterprise subscrption. I didn’t realize last week, becuase the test portal that I tested it in had just expired. Doing it in a new test portal with enterprsise scope allievated the issue. @YBarOr, can you confrim that you do have an enterprise subscription on the portal? And, @dennisedson, I do not asee a screengrab in your post. ---
**Author:** ![dennisedson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dennisedson/32/28044_2.png) [@dennisedson](https://community.hubspot.com/u/dennisedson)\ **Post date:** [September 9, 2021, 5:29pm UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/11 "2021-09-09T17:29:54Z")
Well that was silly of me… ![Customer_Records.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/2/e232fab0dfc3ddeda6410439287b47203724feea.png) ---
**Author:** ![YBarOr](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ybaror/32/74736_2.png) [@YBarOr](https://community.hubspot.com/u/YBarOr)\ **Post date:** [October 12, 2021, 11:02am UTC](https://community.hubspot.com/t/issue-creating-custom-object-in-dev-portal/43154/12 "2021-10-12T11:02:10Z")
The issue was resolved by re-enabling the “trial” for the sandbox portal. So to re-iterate - make sure the test portal is opened from an enterprise dev account, and that the 90 day trial is re-enabled. Custom objects can now be freely created.