Issue Connecting Titan Email to HubSpot

Apps Third-Party Apps
1

Hi,

I’m having trouble connecting my Titan email to HubSpot. When I try, I get an error saying it can’t create an inbox for this user. I want to connect my email so I can use HubSpot’s meeting scheduler, but it seems like HubSpot only supports Google, Outlook, and Exchange calendars. Could you help me with this?

Thank you.

2

Hi @RDA1! Welcome to the Community-- happy to have you here :blush:

I understand your email is not connecting as expected. Could you share a screenshot of the error?

Additionally, are you connecting your email via IMAP per this Knowledge Base article? If so, please send me a private message with your IMAP configuration.

Please let me know if I did not understand your questions or if you need additional clarification! I am eager to solve this with you.

Best,
Kennedy

3

Tengo el mismo problema alguna solucion

4

Thanks for your patience @RDA1! Can you attempt the same connection via POP as well according to this Titan support article?

I also want to note this message on that article:

For your account’s safety, access to third-party clients will be blocked if Two-Factor Authentication is enabled. To disable Two-Factor Authentication, follow the instructions in this article.

Be sure you have two-factor authentication enabled in Titan!

@RicardoDuranenz gracias por tu comentario! Ha intentado la conexión mediante IMAP o POP como se menciona en el artículo vinculado anteriormente? (Lo siento mi español no hay perfecto!)

Best,
Kennedy

5

Hi, good day. I have the same problem. anybody have been able to make it work? should this be a Ticket to tech support to take a look at the problem?

6

Hi. I was able to solve it. let me know if you still need help.

7

Thanks for your comment @brooksgonzalez! Could you share the steps you took to resolve this issue when you experienced it? I am sure it would be helpful to many of the members of our community :blush:

Best,

Kennedy

8

Hi in order to connect Hubspot to the titan email. you will need to enable access to third party apps. you can do that by following the instructions on the following url from titan.

https://support.titan.email/hc/en-us/articles/25005307786905-Enable-Titan-on-other-apps

once you do that, you can follow the steps to connect your inbox to titan from hubspot.

enjoy.