# Issue connecting my domain (Fix DNS record errors)

**URL:** <https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978>\
**Category:** Blog, Website & Page Publishing\
**Tags:** free\
**Created:** [September 19, 2023, 6:15pm UTC](https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978 "2023-09-19T18:15:25Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Hamzart](https://avatars.discourse-cdn.com/v4/letter/h/3be4f8/32.png) [@Hamzart](https://community.hubspot.com/u/Hamzart)\
**Post date:** [September 19, 2023, 6:15pm UTC](https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978/1 "2023-09-19T18:15:25Z")

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its been few weeks i have been trying to connect my go daddy domain which i bought via hubspot.

i have added record type (CNAME) , host (www) and required data (custom domain link) on my Go daddy DNS setting.

i am receiving the same error that to fix DNS Record Error.

I have tried the help center and they told me to post it here.

PLEASE HELP!!!

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**Author:** ![Ben\_M](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben_m/32/2679_2.png) [@Ben\_M](https://community.hubspot.com/u/Ben_M)\
**Post date:** [September 19, 2023, 11:37pm UTC](https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978/2 "2023-09-19T23:37:15Z")

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They are telling you to post here because your account is free, but our options are also very limited. What is the specific error you are getting?

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**Author:** ![Hamzart](https://avatars.discourse-cdn.com/v4/letter/h/3be4f8/32.png) [@Hamzart](https://community.hubspot.com/u/Hamzart)\
**Post date:** [September 21, 2023, 7:20pm UTC](https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978/3 "2023-09-21T19:20:35Z")

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[image: image.png]  
this is the issue.

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**Author:** ![Ben\_M](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben_m/32/2679_2.png) [@Ben\_M](https://community.hubspot.com/u/Ben_M)\
**Post date:** [September 21, 2023, 7:54pm UTC](https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978/4 "2023-09-21T19:54:04Z")

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Your image is not appearing in your post. Can you try it again or post a link to it?

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**Author:** ![Hamzart](https://avatars.discourse-cdn.com/v4/letter/h/3be4f8/32.png) [@Hamzart](https://community.hubspot.com/u/Hamzart)\
**Post date:** [September 21, 2023, 8:07pm UTC](https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978/5 "2023-09-21T20:07:35Z")

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There was a problem verifying your DNS changes.  
Some DNS records are either missing or require changes before you can use  
your domain.  
Fix DNS record errors  
We found 1 error(s) in your DNS records. Copy the required data sets below  
and paste them into the proper record fields at your domain provider’s  
site. Note that it take a little time for name servers to update. Once you  
verify, you’ll see an estimate of your wait time.

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**Author:** ![Ben\_M](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben_m/32/2679_2.png) [@Ben\_M](https://community.hubspot.com/u/Ben_M)\
**Post date:** [September 21, 2023, 10:00pm UTC](https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978/6 "2023-09-21T22:00:34Z")

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Unfortunately that doesn’t tell us what is missing from the records. You might need to consider granting someone access into your account to assess the situation.

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**Author:** ![PPhillips0](https://avatars.discourse-cdn.com/v4/letter/p/b9e5f3/32.png) [@PPhillips0](https://community.hubspot.com/u/PPhillips0)\
**Post date:** [October 1, 2023, 11:26pm UTC](https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978/7 "2023-10-01T23:26:45Z")

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Hamzart, same exact issue here. I don’t have the free version. Tech support keeps telling me it’s at GoDaddy. But all that looks fine on there end.

I get the same error; Hubspot and Godaddy below.

GoDaddy

 ![100172i59B5D51FC8496FE4.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/d/8d01b041ba77fefa981859aec1592b5bae5cbfff.png)

Hubspot

 ![100173i1B4A447C1B601803.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/a/8a58505cc0ca831edfe47fae2823be4362a15dca.png)

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**Author:** ![kgbv26](https://avatars.discourse-cdn.com/v4/letter/k/f07891/32.png) [@kgbv26](https://community.hubspot.com/u/kgbv26)\
**Post date:** [February 14, 2024, 1:47am UTC](https://community.hubspot.com/t/issue-connecting-my-domain-fix-dns-record-errors/89978/8 "2024-02-14T01:47:39Z")

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Hello,

i am facing the same issue at godaddy side. Could you able to resolve the same ?

Thanks

Baran
