I think it’s not enough to tell a company why they need to add a feature.
We need to be able to explain the impact it has on each of us and what our
intentions are if the feature is not seriously considered and put into
motion. It’s not as if we are asking for an overall color change to the
platform. This is pretty impactful to how business is conducted and the
overall effectiveness of our teams.
However, I also feel that a tech company needs to be open about features
that are in development and why as well. It’s a two-way street.