This change to sunset HubSpot Insights is incredibly frustrating. For years, automatic company data enrichment has been a core feature we relied on to streamline workflows and automations. Removing it—and only offering basic logos and names—feels like a downgrade masked as progress.
I understand companies evolve, but pushing customers toward a paid solution for something that was once included in our plan feels like a cash grab. This decision undermines trust and drastically impacts the value of HubSpot for many of us.
HubSpot needs to either reconsider this move or offer a reasonable solution for loyal users.