# IP Country/ city bug **URL:** \ **Category:** CRM\ **Tags:** starter\ **Created:** [June 19, 2025, 2:56pm UTC](https://community.hubspot.com/t/ip-country-city-bug/134808 "2025-06-19T14:56:19Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![MarcosBarcelos](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/marcosbarcelos/32/20044_2.png) [@MarcosBarcelos](https://community.hubspot.com/u/MarcosBarcelos)\ **Post date:** [June 19, 2025, 2:56pm UTC](https://community.hubspot.com/t/ip-country-city-bug/134808/1 "2025-06-19T14:56:19Z")
Well, I will summarize the bug. 1 - The IP country/ city changed for my colleague’s city/country. 2 - The contact email on HubSpot is our client’s email and not my colleague’s email. 3 - I picked an example that changed on 06/16, and looking at properties, the unique property with this date is the last open email marketing. 4 - He opened a previous email to copy a title. His email is on from Does anyone know what happened or what I can search for to better understand? This happened 22 times throughout the year is a small number, but I would like to know. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [June 19, 2025, 3:01pm UTC](https://community.hubspot.com/t/ip-country-city-bug/134808/2 "2025-06-19T15:01:27Z")
Hi @MarcosBarcelos, > * * * > > @MarcosBarcelos wrote: > > 2 - The contact email on HubSpot is our client’s email and not my colleague’s email. > > * * * This part sounds like the contact record was incorrectly overwritten. Can you please check the field history for the Email field? [View a record's property history](https://knowledge.hubspot.com/records/view-record-property-history) This can happen if contacts are merged through form submissions, see here: [https://community.hubspot.com/t5/CRM/Contact-overwrite-issue/m-p/1071628](https://community.hubspot.com/t5/CRM/Contact-overwrite-issue/m-p/1071628) Best regards