# INVALID\_ASSOCIATION

**URL:** <https://community.hubspot.com/t/invalid-association/135393>\
**Category:** Sales Email\
**Tags:** workflows\
**Created:** [June 30, 2025, 8:59am UTC](https://community.hubspot.com/t/invalid-association/135393 "2025-06-30T08:59:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![JHymers](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@JHymers](https://community.hubspot.com/u/JHymers)\
**Post date:** [June 30, 2025, 8:59am UTC](https://community.hubspot.com/t/invalid-association/135393/1 "2025-06-30T08:59:48Z")

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Hi All,

I am trying to create a workflow that triggers a task for the owner of the contact to follow up with said contact after they are inactive for 90+ days.

I have created the trigger enrollment and that seems to be fine.

When I am trying to create the task, it is saying ‘Changes Needed’ : "

- Action is invalid: INVALID\_ASSOCIATION

Nothing on the left-hand side bar is saying it’s invalid and I am unsure what else to do. Looking for advice, thank you.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 30, 2025, 9:01am UTC](https://community.hubspot.com/t/invalid-association/135393/2 "2025-06-30T09:01:05Z")

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Hi @JHymers,

Could you please share a screenshot of your workflow and all settings of the create task workflow action?

Best regards

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**Author:** ![JHymers](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@JHymers](https://community.hubspot.com/u/JHymers)\
**Post date:** [June 30, 2025, 9:02am UTC](https://community.hubspot.com/t/invalid-association/135393/3 "2025-06-30T09:02:33Z")

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Hi @karstenkoehler

Please see below.

 ![Screenshot 2025-06-30 at 10.01.55.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/9/8982f2685888ff81477ba52c04e2c55ef2770cfa.png)

 ![Screenshot 2025-06-30 at 10.02.12.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/8/80318da84c76769133a2fc4039335425956b92bf.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 30, 2025, 9:04am UTC](https://community.hubspot.com/t/invalid-association/135393/4 "2025-06-30T09:04:42Z")

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@JHymers in your original question you mentioned following up with **contacts**. You are creating a workflow that is enrolling people who are internal users in your HubSpot portal.

You would have to start again and create a workflow that is based on **contacts** , not users. The error shouldn’t appear when you do so.

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<div class="post-metadata">

**Author:** ![JHymers](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@JHymers](https://community.hubspot.com/u/JHymers)\
**Post date:** [June 30, 2025, 9:07am UTC](https://community.hubspot.com/t/invalid-association/135393/5 "2025-06-30T09:07:40Z")

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ah!! much appreciated @karstenkoehler have a great day 🙂