# Introducing: Community's new Gamification

**URL:** <https://community.hubspot.com/t/introducing-communitys-new-gamification/31663>\
**Category:** Announcements\
**Tags:** announcement\
**Created:** [February 11, 2021, 9:00pm UTC](https://community.hubspot.com/t/introducing-communitys-new-gamification/31663 "2021-02-11T21:00:00Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [February 11, 2021, 9:00pm UTC](https://community.hubspot.com/t/introducing-communitys-new-gamification/31663/1 "2021-02-11T21:00:00Z")

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![jennysowyrda_0-1613061122898.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/b/7bb5849ee0fe09a9ab7628a7e25f0fd28d0c2d49.png)

As @Eugenia mentioned [a few weeks ago](https://community.hubspot.com/t5/Announcements/Coming-Soon-To-the-Community-New-Ranks-Updated-Badges-and/ba-p/402561), gamification changes are being introduced in the Community.

Today, I am excited to announce the final structure and gamification path for the HubSpot Community. (To learn about new Community badges go to [“How to Earn Badges in the HubSpot Community”](https://community.hubspot.com/t5/Announcements/How-to-Earn-Badges-in-the-HubSpot-Community/ba-p/408456))

Before getting into the specifics, please know that these changes are intended to provide a path for thought leadership for all Community users. They will not impact your community experience beyond a new rank name and some new (and improved) badges on your profile page. Your user will not lose access to any programs or boards because of the new ranks.

Without further ado, we’re proud to announce the new gamification model.

 ![37829i904795CCDB61C9CC.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/3/3ca0cc656f869ade36708b28bf555fad1028c4e1.jpeg)

If you’re interested in a 4 minute video outlining the ranking structure, check out the video below.

https://www.loom.com/embed/cc994db37cbd4f30a60ac929ec39b0e2

https://www.loom.com/embed/cc994db37cbd4f30a60ac929ec39b0e2?sid=84f98bc6-2437-495d-9233-2eddb64005c4

Let’s break it down:

Our new gamification path will include two ways to rank up: through upvotes and through authored solutions. The benefit of this opportunity is that we will now have a way to reward users who want to engage in a conversation without the pressure of providing a solution. It also means that for users who do author solutions, you can receive credit for other users upvoting the solutions you provide.

The four core actions of participating in the Community are:

1. Replying to topics
2. Giving upvotes
3. Receiving upvotes
4. Authoring solutions

You can check how you’re doing on each of the core actions by going to your Community Profile page. To navigate to your Community Profile page log into the Community and click on Community Profile in the top orange menu.

 ![37860i5B6F575885D88955.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/1/510a64c524ea92af7953e111f71cd6b82f52f755.png)

All users will rank up by **replying to topics** and **giving upvotes**. Please note that blog and ideas comments, although very valuable and important, are not included in the ranking rules and do not appear in your reply count in your Community profile.

Users will also rank up either by **receiving upvotes** or by **authoring solutions**.  
While accepted solutions provide a faster path to growth, both actions will be recognized and rewarded.

We expect that users who author solutions will also receive upvotes, and this will work towards their ability to rank up through either their solutions or their upvotes. A user will rank up for whichever requirement they hit first. For example, if you author 10 accepted solutions and receive 500 upvotes, you will rank up because of the upvotes you receive. If you author 10 solutions and receive 0 upvotes, you will rank up because of the solutions you authored.

Why the change?

The Community’s ranking structure was not transparent, and in many cases attainable for Community users. The goals of this redesign are:

1. Create a clear and transparent gamification system so everyone can participate.
2. Create achievable (and sometimes long term) goals for Community users.
3. Create a path for all users to feel recognized.

Why are you treating Upvotes received and Accepted Solutions the same way?

Accepted Solutions has been the main form of currency throughout the Community for over four years. As our conversations diversify beyond question and answer scenarios, we want to ensure users are recognized and rewarded for contributing in those conversations. Accepted solutions have been given twice the weight of upvotes because we do recognize the time and effort it takes to author a solution. Users who author solutions will continue to be recognized through our leaderboards and the Community Champions program.

If you have any questions or feedback, please share it below!

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**Author:** ![Stevie-Kv](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stevie-kv/32/97206_2.png) [@Stevie-Kv](https://community.hubspot.com/u/Stevie-Kv)\
**Post date:** [February 15, 2021, 11:31am UTC](https://community.hubspot.com/t/introducing-communitys-new-gamification/31663/2 "2021-02-15T11:31:25Z")

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Aww, I lost my esteemed contributor rank. Oh well! Thanks for the update, I did wonder how I got that rank in the first place and have been meaning to ask, so it’s good to see how things work more transparently now.

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**Author:** ![Bruno\_Teixeira](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bruno_teixeira/32/19215_2.png) [@Bruno\_Teixeira](https://community.hubspot.com/u/Bruno_Teixeira)\
**Post date:** [February 15, 2021, 1:02pm UTC](https://community.hubspot.com/t/introducing-communitys-new-gamification/31663/3 "2021-02-15T13:02:35Z")

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Hello,

Thanks for the update 🙂

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [February 26, 2021, 1:35pm UTC](https://community.hubspot.com/t/introducing-communitys-new-gamification/31663/4 "2021-02-26T13:35:19Z")

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Thank you for the feedback @Stevie-Kv! Because we went from 18 ranks to 10 ranks, some ranks were conslidated. The good news is I am sure you will be a guide in no time! 😄

Please let me know if you have any other questions!

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**Author:** ![BukunmiOdetayo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bukunmiodetayo/32/10280_2.png) [@BukunmiOdetayo](https://community.hubspot.com/u/BukunmiOdetayo)\
**Post date:** [August 4, 2022, 9:14pm UTC](https://community.hubspot.com/t/introducing-communitys-new-gamification/31663/5 "2022-08-04T21:14:23Z")

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Fantastic! [@TitiCuisset](https://community.hubspot.com/t5/user/viewprofilepage/user-id/89150) just brought this to my attention, and I think it’s great!

Time to get more #gamified 😎

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**Author:** ![WesQ](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wesq/32/17184_2.png) [@WesQ](https://community.hubspot.com/u/WesQ)\
**Post date:** [February 8, 2025, 3:53pm UTC](https://community.hubspot.com/t/introducing-communitys-new-gamification/31663/6 "2025-02-08T15:53:19Z")

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[@jennysowyrda](https://community.hubspot.com/t5/user/viewprofilepage/user-id/3685)

Can I ask why I’m still at contributor while I already got 10 solutions? Am I missing something? Thank you!

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**Author:** ![VPathania](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vpathania/32/53210_2.png) [@VPathania](https://community.hubspot.com/u/VPathania)\
**Post date:** [June 2, 2025, 5:16pm UTC](https://community.hubspot.com/t/introducing-communitys-new-gamification/31663/7 "2025-06-02T17:16:53Z")

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Thank you @kennedyp for sharing this with me. This is helpful.

Also, Thank you [@jennysowyrda](https://community.hubspot.com/t5/user/viewprofilepage/user-id/3685) posting this information.

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**Author:** ![Karushna1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karushna1/32/90520_2.png) [@Karushna1](https://community.hubspot.com/u/Karushna1)\
**Post date:** [December 15, 2025, 6:43am UTC](https://community.hubspot.com/t/introducing-communitys-new-gamification/31663/8 "2025-12-15T06:43:02Z")

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Way to go #gamified !!!
