I’m currently the Director of Sales & Customer Success Operations for a B2B company serving the Retail industry. While my title is focused on Sales & CS, I support the other GTM teams also thus my interest and excitement about RevOps as I look to provide increased value across the Revenue segments of our company. I typically refer to the general resources out there providing insight into RevOps (i.e. LinkedIn, CS Companies, etc.) there is plenty of information out there if you’re looking for it. I’m looking forward to learning more about how we can leverage best practices across the board as we build from the ground up!
Hi. I’m Julia. I currently work for a nonprofit education association as the Director of Operations. I’m joining this group as a newbie hoping to learn alot from the course content and the group, with an end goal of transforming my role from traditional operations player to RevOps leader!
I’m Cristina from iuvo Technologies, an IT Consulting firm, in MA. I currently own the marketing program, but will be moving into our newly formed RevOps role. Im excited to see the impact we can make when we bring together sales, marketing and customer service to drive customer loyalty. Our business has a hyper focus on customer service, which is not typical of other IT Consulting companies or MSPs, so we will be looking to built the RevOps role with a customer service/loyalty focus. HubSpot has actually been our main source of RevOps material, but I am excited to find more sources to help further our knowledge.
We are currently working on putting together presentations about RevOps to get internal buy in, a scorecard of data to highlight our best clients and where there is opportunity at other clients, and uncovering the pain points that prevent out our consultantsfrom delivering regular business reviews.
I do not know anyone in a RevOps role like I do with marketing, so I hope to get more contacts to create a base of people I can knowledge share and get advice from.
Hi, Cristina - welcome! I sure appreciate your focus on driving customer loyalty is spot-on. Hope to hear from your journey! I also recommend getting into some higher-level (overview) Six Sigma information. A book like “The Six Sigma Way” will prove valuable as you bring your teams and processes together with a singular focus on customer loyalty.
Hey - Brendan from FileInvite here. Looking after the full sales stack and have engagement with CS, Marketing & Product to ensure we are all aligned. We are a SaaS platform that automates the collection of documents as part of sales and delivery workflows for companies that need to get information to and from clients (e.g. mortgage and commercial brokers, staff and student onboarding and enrollment, accountants, lawers etc. etc.)
Hoping to implement a world-class system so our team works efficiently, and our customers have a smooth journey.
What’s your current role? Director of Inbound Marketing
What industry do you currently work in? Marketing (Agency)
What excites you most about RevOps? It’s like SMARKETING has evolved and captures all the activity necessary to create wonderful customer experiences from start to finish
Do you have a favorite blog, podcast, video series, or newsletter that you would recommend to other RevOps professionals? HubSpot
Is there any new content that you’re working on right now? Not new…but constantly refining our RevOps Implementation Matrix
What are you hoping to get out of this study group? Connection with like-minded professionals and a resource for further learning
I work in SaaS start-up and also have a few clients across a few different industries (ecommerce, lifestyle, distribution, luxury) in which I consult for.
What excites you most about RevOps?
I always found myself to be the ‘bridge’ between departments, directors and staff and so when I received an email from Hubspot emphasising the importance of team alignment and gave it a specific title, I felt that I should further look into this area and educate myself further about this area
Do you have a favorite blog, podcast, video series, or newsletter that you would recommend to other RevOps professionals?
Always a fan of strategyzer’s newsletters and website, and for podcasts, I enjoy listening to Professor G and his analysis and interviews with start-ups and corporations.
Is there any new content that you’re working on right now?
I left a CO/CTO position in which I managed 35 people a few months ago and have been focusing on establishing my portfolio online. I’m self taught in everything I do but I wish to spend the next month acquiring certifications, educating myself on the latest trends and then launching my portfolio and pursuing new opportunities with ambitious people.
What are you hoping to get out of this study group?
Network with likeminded people, acquire some knowledge, share some of my tips if I can help.
The potential to unlock new growth strategies and align the organization on goals that matter
Do you have a favorite blog, podcast, video series, or newsletter that you would recommend to other RevOps professionals?
I don’t
Is there any new content that you’re working on right now?
I am constantly working on new content but currently, the content I am working on is internal training pieces designed to help my agency scale. These could be made public for sale or free later down the road though!
What are you hoping to get out of this study group?
I am just looking to deepen my understanding of RevOps
What industry do you currently work in? primarirly services industries and manufacturing
What excites you most about RevOps? The ability to leverage the information across teams rather than each team gathering and utilizing information specific to their silo
Do you have a favorite blog, podcast, video series, or newsletter that you would recommend to other RevOps professionals? Not yet but I do follow Doug Davidoff and Jeff Ignacio.
Is there any new content that you’re working on right now? Starting the RevOps cert
What are you hoping to get out of this study group? professional growth and clarity around RevOps
What industry do you currently work in? Technology.
What excites you most about RevOps? Helping my clients automate their processes, break down their silos and make more informed business decisions.
Do you have a favorite blog, podcast, video series, or newsletter that you would recommend to other RevOps professionals? Not yet, open to suggestions!
Is there any new content that you’re working on right now? Just the Revops certification.
What are you hoping to get out of this study group? To learn from other professionals and early adopters in Revops and become a stronger team member.
What industry do you currently work in? B2B SaaS Consulting
What excites you most about RevOps? The method of solving different problems.
Do you have a favorite blog, podcast, video series, or newsletter that you would recommend to other RevOps professionals? The Revenue Engine- Rosalyn is the best in the bizz
Is there any new content that you’re working on right now? maybe
What are you hoping to get out of this study group? Continuing the path of lifelong learning.
What’s your current role? Founder & Operations Manager
What industry do you currently work in? NPO
What excites you most about RevOps? The ability to implement more efficient & effective strategies
Do you have a favorite blog, podcast, video series, or newsletter that you would recommend to other RevOps professionals? No, but I welcome suggestions!
Is there any new content that you’re working on right now? We are working on a curriculum for those we serve.
What are you hoping to get out of this study group? To gain community
