# Integration Requesting 2FA Despite Already Being Set Up – Need Help

**URL:** <https://community.hubspot.com/t/integration-requesting-2fa-despite-already-being-set-up-need-help/124087>\
**Category:** Marketplace Apps\
**Tags:** third-party-apps\
**Created:** [January 16, 2025, 11:01am UTC](https://community.hubspot.com/t/integration-requesting-2fa-despite-already-being-set-up-need-help/124087 "2025-01-16T11:01:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![emmanuelkatto24](https://avatars.discourse-cdn.com/v4/letter/e/ea666f/32.png) [@emmanuelkatto24](https://community.hubspot.com/u/emmanuelkatto24)\
**Post date:** [January 16, 2025, 11:01am UTC](https://community.hubspot.com/t/integration-requesting-2fa-despite-already-being-set-up-need-help/124087/1 "2025-01-16T11:01:45Z")

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Hi everyone,

I’m currently trying to connect an integration, but it’s requesting two-factor authentication (2FA) even though I’ve already set it up. I’m not sure why it’s prompting for it again.

Has anyone else experienced this issue or have suggestions on how to resolve it?

Any help would be greatly appreciated!

Regards

**Emmanuel Katto**

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**Author:** ![kennedyp](https://avatars.discourse-cdn.com/v4/letter/k/49beb7/32.png) [@kennedyp](https://community.hubspot.com/u/kennedyp)\
**Post date:** [January 16, 2025, 4:52pm UTC](https://community.hubspot.com/t/integration-requesting-2fa-despite-already-being-set-up-need-help/124087/2 "2025-01-16T16:52:41Z")

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Hi @emmanuelkatto24! It is not uncommon for 2FA to need re-authentication. Can you clarify which app this is for?

_Best,_

Kennedy