# Integration from LeadConduit failed

**URL:** <https://community.hubspot.com/t/integration-from-leadconduit-failed/79777>\
**Category:** APIs & Integrations\
**Tags:** oauth\
**Created:** [April 20, 2023, 8:11pm UTC](https://community.hubspot.com/t/integration-from-leadconduit-failed/79777 "2023-04-20T20:11:53Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![BKilmer](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@BKilmer](https://community.hubspot.com/u/BKilmer)\
**Post date:** [April 20, 2023, 8:11pm UTC](https://community.hubspot.com/t/integration-from-leadconduit-failed/79777/1 "2023-04-20T20:11:53Z")

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I have a client that uses Hubspot for their CRM, and we use a Leadconduit widget to integrate. The client created an account for me in their hubspot. When I try to set up the integration piece, I come to a page that says I do not have permissions to connect to this app.

 ![2.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/b/baaf1b36512c30c947c9aefc618e8811b77effbf.png)

it links to this page:

> **[Resolve a 'Request for Integration Permissions' error](https://knowledge.hubspot.com/integrations/resolve-a-request-for-integration-permissions-error)**
>
> Learn how to resolve a 'Request for Integration Permissions' error that occurs when you attempt to connect an app to HubSpot.

where it suggests giving me [A](https://knowledge.hubspot.com/integrations/resolve-a-request-for-integration-permissions-error)pp Marketplace permissions.. which they say they did, and the other suggesting giving Super Admin permissions, which neither of us want.

I created my own test account, and the integration worked fine.

 ![3.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/2/e/2ef3945eacfc3c65ddfefb52e93a590f18274e6a.png)

Surely it cannot be true that one needs a super admin account to use an api to create a new contact?

any suggestions would be appreciated.

thanks

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [April 21, 2023, 11:14pm UTC](https://community.hubspot.com/t/integration-from-leadconduit-failed/79777/2 "2023-04-21T23:14:31Z")

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Hey, @BKilmer. Is this app listed in our Marketplace? I didn’t see it, and I want to be 100% sure. If it’s not listed, my suggestion is to reach out to the app creator themselves and request a list of the required scopes.

Additionally, if you have a moment, we can try collecting a HAR file. This can contain more details and let us know which specific scopes are required for this app. Full steps — [Collect HAR file](https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Troubleshooting-Toolkit-Collecting-a-HAR-file/m-p/20103).

- Go to the page
- Follow the browser set up steps in the above instructions
- Perform the steps to cause the error (going through the installation flow in this case)
- Save the HAR file

If you collect the HAR file, reply here, and I’ll get us our next steps.

Best,

Jaycee

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**Author:** ![BKilmer](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@BKilmer](https://community.hubspot.com/u/BKilmer)\
**Post date:** [April 26, 2023, 9:42pm UTC](https://community.hubspot.com/t/integration-from-leadconduit-failed/79777/3 "2023-04-26T21:42:17Z")

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Well apparently I hit the reply for the email… and not the reply link…  
should probably make that more clear?  
Attached in the .har file  
in looking at it myself.. it seems like a permission issue?  
[image: 00.png]  
[image: 11.png]  
But I have no idea how to resolve it with the client…  
they gave me limited access  
brian

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [April 26, 2023, 10:03pm UTC](https://community.hubspot.com/t/integration-from-leadconduit-failed/79777/4 "2023-04-26T22:03:55Z")

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Hey, @BKilmer. It looks like your images didn’t attach. Can you try again, please?

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<div class="post-metadata">

**Author:** ![BKilmer](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@BKilmer](https://community.hubspot.com/u/BKilmer)\
**Post date:** [April 26, 2023, 10:12pm UTC](https://community.hubspot.com/t/integration-from-leadconduit-failed/79777/5 "2023-04-26T22:12:17Z")

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Did you get the har file?  
I attached rather than embed this time  
Thanks  
Brian

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<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [April 27, 2023, 6:13pm UTC](https://community.hubspot.com/t/integration-from-leadconduit-failed/79777/6 "2023-04-27T18:13:47Z")

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DM sent ✉
