Integrating Qualtrics with HubSpot - Need help urgently plz

Developer Support APIs & Integrations
1

I want to send out an email from HubSpot to my contact list. In this email, I want to add a survey link for the recipient to take the survey. The survey link will take the recipient to Qualtrics (an external survay platform, something like survey monkey).

What I need: a way to identify the recipient that is submitting the survey, without having to ask for their name and email in the beging of the survey. These are my contact list, so I should not have to ask them for thier info.

When speaking with Qualtrics they said this can be done if HubSpot has the Piped Text feature, which allows the transfer of info from the HubSpot platform. I shuold be adding the Piped Text Code of the info I wish to collect (example: first name, last name and email) to the end of my Qualtrics survey link. HEre is the site that explains this method on Qualtrics: Passing Information via Query Strings - Qualtrics

Can this be done? if so , how, if not, what are my options?

2

Hi @RyanMcorp

This isn’t pretty but it would work:

  1. Export the contacts you want to email, with the data you want to send to Qualtrics.
  2. Then, in a spreadsheet, create a URL by concatenating the fields.
  3. Then import the URL as a custom property.
  4. When you send your email add the URL Property into the email (yes, I said it wouldn’t be pretty).

The pretty version would be a custom module you could drop into the email – it would hide the [ugly] URL behind a button.

Feel free to send me a message if you have any questions.

Mike

3

One practical option here could be to use a no-code connector instead of doing a fully custom setup. Skyvia seems to support HubSpot and Qualtrics, so maybe worth checking whether it fits your case