It’s also not conducive to managing Service-Related Projects (i.e. initiatives for implementation or delighting customers beyond just resolving tickets).
Projects & Tasks should be platform-level features as opposed to marketing and sales features respectively.
These tools should be leveraged cross-functionally across an organization and therefore also need to be tied together better with each other. So, each project sub-item should ultimately show up as a task. This would also help as you were working on projects to create project queues, that way you could ‘bang out’ tasks for a particular project in a bit more of a concentrated way.