# Integrate SMS texts with Conversations

**URL:** <https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [September 4, 2018, 3:04pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065 "2018-09-04T15:04:42Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![hroberts](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hroberts/32/52294_2.png) [@hroberts](https://community.hubspot.com/u/hroberts)\
**Post date:** [September 4, 2018, 3:04pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/1 "2018-09-04T15:04:42Z")

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Add SMS text messages as a channel to the Conversations Inbox.

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**Author:** ![shawnfreeman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shawnfreeman/32/52876_2.png) [@shawnfreeman](https://community.hubspot.com/u/shawnfreeman)\
**Post date:** [September 10, 2018, 2:37pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/2 "2018-09-10T14:37:02Z")

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Yes this seems like a no-brainer especially will calling built in to the sales pro.

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**Author:** ![Joe\_KillCliff](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/joe_killcliff/32/31851_2.png) [@Joe\_KillCliff](https://community.hubspot.com/u/Joe_KillCliff)\
**Post date:** [October 19, 2018, 2:25pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/3 "2018-10-19T14:25:21Z")

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I currently call contacts thru hubspot, why not SMS?

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**Author:** ![Simplii](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/simplii/32/35053_2.png) [@Simplii](https://community.hubspot.com/u/Simplii)\
**Post date:** [January 25, 2019, 6:46pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/4 "2019-01-25T18:46:26Z")

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Simplii has an integration. just click on any number in Hubspot or any other window to send a text message and history is attached to th contact record associated with that phone number. Yes, click and text a number from your email or a website and it will attach a copy to the contact with that phone number. It comes with phone integration. Let me know if you’d like to see it. [Simplii](http://simplii.net/integrations/hubspot)

[troykump@simplii.net](mailto:troykump@simplii.net)

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**Author:** ![amessage](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/amessage/32/75439_2.png) [@amessage](https://community.hubspot.com/u/amessage)\
**Post date:** [January 29, 2019, 11:31pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/5 "2019-01-29T23:31:13Z")

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I agree that the texting (SMS) would make sense to include as an added feature in Sales Pro. More and more we are communicating with our contacts and making decisions via text. The instant copy of the text into HubSpot would be an immense help.

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**Author:** ![chrisbrisson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chrisbrisson/32/78258_2.png) [@chrisbrisson](https://community.hubspot.com/u/chrisbrisson)\
**Post date:** [August 31, 2019, 2:23pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/6 "2019-08-31T14:23:26Z")

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Hi @hroberts - we’re hoping to build [Salesmsg](https://www.salesmessage.com/hubspot) into conversations 🙂

HubSpot just updated their API to get closer to do that.

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**Author:** ![khamer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/khamer/32/7135_2.png) [@khamer](https://community.hubspot.com/u/khamer)\
**Post date:** [December 16, 2019, 3:49pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/7 "2019-12-16T15:49:56Z")

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This needs to be in the conversations inbox. Communicating just through the contact - where many of the 3rd parties integrate isn’t a good way for support/high volume sales to interact. It would be great to see this added as an integration with Twilio or using a third party - just like email.

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**Author:** ![graceotaiza](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/graceotaiza/32/21752_2.png) [@graceotaiza](https://community.hubspot.com/u/graceotaiza)\
**Post date:** [February 20, 2020, 8:43pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/8 "2020-02-20T20:43:23Z")

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Is there any update on this at all? I was told by Sakari that it would be available soon.

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**Author:** ![ndwilliams3](https://avatars.discourse-cdn.com/v4/letter/n/c4cdca/32.png) [@ndwilliams3](https://community.hubspot.com/u/ndwilliams3)\
**Post date:** [February 21, 2020, 11:18pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/9 "2020-02-21T23:18:32Z")

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Conversations is the perfect tool to have SMS added.

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**Author:** ![graceotaiza](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/graceotaiza/32/21752_2.png) [@graceotaiza](https://community.hubspot.com/u/graceotaiza)\
**Post date:** [April 23, 2020, 8:09pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/10 "2020-04-23T20:09:32Z")

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Update: I was told by Sakari that we’re waiting on Hubspot for this feature. Is this true?

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**Author:** ![mfreiert](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfreiert/32/82437_2.png) [@mfreiert](https://community.hubspot.com/u/mfreiert)\
**Post date:** [May 19, 2020, 9:46pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/11 "2020-05-19T21:46:03Z")

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We’re currently evaluating SMS as a Conversations channel and will update this issue with more information in the next few months.

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**Author:** ![wrcolbert1025](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wrcolbert1025/32/104913_2.png) [@wrcolbert1025](https://community.hubspot.com/u/wrcolbert1025)\
**Post date:** [June 16, 2020, 6:14pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/12 "2020-06-16T18:14:49Z")

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Would LOVE to have this feature added. People respond to texts!

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**Author:** ![graceotaiza](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/graceotaiza/32/21752_2.png) [@graceotaiza](https://community.hubspot.com/u/graceotaiza)\
**Post date:** [August 13, 2020, 2:41pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/13 "2020-08-13T14:41:58Z")

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Just following up to see what the status on this is.

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**Author:** ![CyrilC](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cyrilc/32/89259_2.png) [@CyrilC](https://community.hubspot.com/u/CyrilC)\
**Post date:** [October 14, 2020, 9:40am UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/14 "2020-10-14T09:40:47Z")

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Frontapp is doing that in their inbox, that’s really usefull

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**Author:** ![Simplii](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/simplii/32/35053_2.png) [@Simplii](https://community.hubspot.com/u/Simplii)\
**Post date:** [October 28, 2020, 7:19pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/15 "2020-10-28T19:19:55Z")

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I have a client using our Frontapp integration, but they only use Frontapp. It would be interesting to see what we could do with our multi-sync to Frontapp and HubSpot. Check out Fusion by Simplii on HubSpot marketplace for more info.

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**Author:** ![CyrilC](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cyrilc/32/89259_2.png) [@CyrilC](https://community.hubspot.com/u/CyrilC)\
**Post date:** [October 28, 2020, 7:33pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/16 "2020-10-28T19:33:40Z")

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Not sure if this is interesting,

It would mean paying for: Hubspot, Frontapp, a sms solution, and simplii

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<div class="post-metadata">

**Author:** ![Simplii](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/simplii/32/35053_2.png) [@Simplii](https://community.hubspot.com/u/Simplii)\
**Post date:** [October 28, 2020, 7:47pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/17 "2020-10-28T19:47:02Z")

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Simplii is sms and business phones that would work with HubSpot and Frontapp. Usually their is already outgoing expense for these services and provide an overall cost savings. I just had the Frontapp integration build for an alarm company about 6 months ago.

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**Author:** ![ehearty](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ehearty/32/32521_2.png) [@ehearty](https://community.hubspot.com/u/ehearty)\
**Post date:** [November 3, 2020, 1:39am UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/18 "2020-11-03T01:39:40Z")

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Wanted to chime in and ask if this suggestion is still under review. My team would very much like to manage our SMS communications without having to jump out of the conversations tool.

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**Author:** ![adamhorsman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhorsman/32/92456_2.png) [@adamhorsman](https://community.hubspot.com/u/adamhorsman)\
**Post date:** [November 23, 2020, 11:02pm UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/19 "2020-11-23T23:02:32Z")

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This would be great. This is one of the #1 requests from our Sakari customers using our HubSpot text messaging integration. We would be happy to beta test this with your team.

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**Author:** ![CyrilC](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cyrilc/32/89259_2.png) [@CyrilC](https://community.hubspot.com/u/CyrilC)\
**Post date:** [November 24, 2020, 9:44am UTC](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065/20 "2020-11-24T09:44:00Z")

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Is this possible yet?

[Next page](https://community.hubspot.com/t/integrate-sms-texts-with-conversations/10065.md?page=2)
