# Insert Subscription Confirmation Link - not working, custom solutions welcome

**URL:** <https://community.hubspot.com/t/insert-subscription-confirmation-link-not-working-custom-solutions-welcome/8933>\
**Category:** GDPR\
**Created:** [May 22, 2018, 6:40pm UTC](https://community.hubspot.com/t/insert-subscription-confirmation-link-not-working-custom-solutions-welcome/8933 "2018-05-22T18:40:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![IlkkaTuominen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ilkkatuominen/32/13521_2.png) [@IlkkaTuominen](https://community.hubspot.com/u/IlkkaTuominen)\
**Post date:** [May 22, 2018, 6:40pm UTC](https://community.hubspot.com/t/insert-subscription-confirmation-link-not-working-custom-solutions-welcome/8933/1 "2018-05-22T18:40:49Z")

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Hey, has anyone managed to get this subscription confirmation button enabled in their account for emails?

We’ve been struggling with this for days now, seems like no one can turn a switch or provide some custom hubl syntax for it. Linking direct to _/doi-default-confirmation or {{ subscription\_confirmation\_url }}_ doesn’t work. And yes, I’ve toggled the gdpr setting button on and off multiple times. Also not being able to sort contacts through new email subscriptions (as it’s not a contact property anymore) is just insane  
 ![16x16_smiley-lol.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/9/9a438c7fe86ea6c959679ec1f9b892b05bcc9dc8.png)  
cheers!

Anyway, if anyone has a hack or something for this, would love to look into it as this is super urgent and already late.

 ![Screen Shot 2018-05-21 at 3.53.13 PM (1).png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/f/f72cfa90c68c7c11d59eb3fcd32201fb8e441626.png)

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [June 1, 2018, 10:51am UTC](https://community.hubspot.com/t/insert-subscription-confirmation-link-not-working-custom-solutions-welcome/8933/2 "2018-06-01T10:51:38Z")

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Hey @IlkkaTuominen apologies for the delay - are you still experiencing this issue?

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**Author:** ![IlkkaTuominen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ilkkatuominen/32/13521_2.png) [@IlkkaTuominen](https://community.hubspot.com/u/IlkkaTuominen)\
**Post date:** [June 1, 2018, 11:34am UTC](https://community.hubspot.com/t/insert-subscription-confirmation-link-not-working-custom-solutions-welcome/8933/3 "2018-06-01T11:34:40Z")

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We actually finally got this to work, although the suggested method had some errors with inputting extra %20 markup, but all good!