Industry Segment Dropdown - Cutom Entry

Hi there.

I have added the “industry” field to my contacts so this information is captured on creating the customer to allow later segmentation of the database.

To minimise the chances of data error I would prefer to type in the industry segment and have a drop down list whittle down to a matching entry that can be selected. I realise this is possible.

Rather than go and pre-populate the list properties in the settings tab with every possible industry segment, it would be advantageous to allow the user to enter a new or custom segment where the industry was not already pre filled/entered which would then appear on the list the next time a customer was added.

I realise a single line text field will allow on the fly entry of field data, but it wont give the dropdown and can create data integrity issues where similar segments are created due to data entry errors.

Hi @AndrewR

Unfortunately, this isn’t supported by HubSpot currently - allowing a user to add to a dropdown field with free text.

What you could do instead is have an industry option of ‘other’ and a dependant free text field that appears when other is selected - users could then add their own value. It would be a manual task, however, to review these entries and add them to the master list.

Hope this helps.

A related comment on this - I want to be able to segment companies by industry segment, but also be able to filter contacts by industry segment…is this possible?