Individual custom availability for team Meetings links for international teams

We are really (badly) surprised the lack of this feature, it’s very problematic and extremely unpractical, we have our Sales team based in the Philippines, but also calling all over the world, and Marketing in France where we program social media post and blog, and it is complicating our day to day work in essence. This is an absolute necessary feature!

this should also be indicated by the sales persons from Hubspot, certainly when they know the composition and different locations of your teams, (and we are subscribed to paying version of Marketing Hub.)

I can see this quite essential ‘feature’ - while working @ multinational organisations - was voted back in 2017 (!)

Dear Hubspot we have March 2019 …

There are several other threads reg. ‘time zones’ here. May I ask what is the timeline for adding this crucial feature ???

It is really suuper weird to manage teams in EU and US with … one hubspot account.

Task/meeetings/reporting . Do I really need to add more troublesome use cases ???

This is a crazy simple option that should be included we have customers across Europe and Australia so we would love to have the ability to base a workflow on a regional date and time and not the account level as this risks errors in send time and can make our data analysis look a bit odd.

I will chime on on this one as well. Seems like pretty basic functionality that has been requested a long time ago. Is there no one at HubSpot that can respond to this thread?

Upvoting. Individual time zone recognition for Red Robin calls would be tremendously beneficial for me and my coworkers.

I would love to see this happen. Right now we’re having to artificially control when we’re available by putting huge blocks of busy time on our calendars, so it constantly looks like we’re all 100% booked when we try to schedule internal meetings.

I think we should all be able to set our own availability as well as the meeting settings such as minimum time between appointments and minimum notice. Ideally we could also link this to a personal meeting link so that I just have one place to maintain availability and meeting settings rather than changing it in the group meeting settings and my own personal one. Then I if I needed a different set of options, I could create another meeting link.

I was using the group calendar (round robin) and wanted to have it so each team member can submit their individual availabilty.

For instance, we want to have sign-ups to go through our service with prospective customers. Currently, you can only select a general availability and the calendar assigns based on which team member is free. But it would be great if team member 1 could submit that on Monday they are free 12-2, Tuesday 3-5, etc.

Also, there should be the option to have different availability each week.

At the very minimum add the information to the Help Article that in these situations ( I make the window someone can book from 9am-7pm EST but assume it will take into account the time zone … as above) That the reps would need to block Non work hours on their Google Claendar - this is NOT inculded in the extensive Help Article and would have solved alot of frustration and 2 VERY early morning calls for my West Coast reps!!!

We’d love this as well. We’d like to create a Round Robin calendar for 3 reps, where Rep1 is available Tue, Rep2 Wed and Rep3 Thu.

And then let our contacts choose whichever day they prefer :slightly_smiling_face:

This would be helpful and honestly a bit confusing why the round robin tool wasn’t built to pull each individual’s availability. The availability is already recorded in HubSpot for the individual meeting links, just have the Round Robin meetings consider that individual availability and we’re set.

Agreed here. Additionally, support for Google Calendar’s Working Hours feature is almost a must if Round Robin meetings are being used…because it’s almost useless to have a round robin meeting setup if it’s not honoring individual availablility.

Agree with this! Google Calendar work hours are great for not booking outside of the 9-5 hours, but we have sales covering certain portions of the day and it doesn’t work great to have the big calendar blocks. I have played around with creating a separate calendar for the HubSpot integration, but would be easier if it was all in one place.

Upvote! We need a better solution for round robin meetings with global offices/mutiple time zones.

This is something Calendly has, and I’d happily still pay to use Calendly, except we like the tracking that comes with Hubspot. Please, please add this feature. Anyone with a distributed team trying to cover multiple time zones needs this. Otherwise, it defeats the point of Round Robin unless we limit ourselves to having a Round Robin booking link in each time zone.

Upvote! As a workaround we’re using Acuity as our online appointment scheduling tool. We then developed a customer webhook to sync Acuity appoitments into HubSpot.

I am okay with everyone entering their availability in the organisation’s HubSpot time zone - even though in reality we span several time zones - but the real problem is this configuration item for meetings: “When is the team available to take meetings?”. If this is removed and the meeting page checks the team member availability then the problem is solved. This should be very easy to achieve, surely?

Google Calendar supports working hours in their settings. It would be awesome if at least this was taken into account in team calendars when showing available time slots for prospects to book.

+1 upvote!

Upvote! I was shocked to find this highly critical feature isn’t available. Unfortunately, we just switched our entire marketing links over to hubspot calendars only to find out we now have to revert back. We lose our all in one system we were sold on and have to use zaps to connect everything. Really bummed but hoping hubspot sees the value and moves this into development.

Would love the ability to define individual’s availability within a team meeting.

For example, John, Paul, and Ringo are in a team meeting. John works 9-5, Paul works 9-5, but Ringo works 12-7. The availability defined on the team meeting is 10-6. Ideally, the team meeting would allow Ringo to only be booked during 12-6, and John & Paul would be booked during 10-5.

Currently, your system thinks John, Paul, and Ringo are all available from 10-6. Super bummer!

That’s a great idea. Need this!