At the very minimum add the information to the Help Article that in these situations ( I make the window someone can book from 9am-7pm EST but assume it will take into account the time zone … as above) That the reps would need to block Non work hours on their Google Claendar - this is NOT inculded in the extensive Help Article and would have solved alot of frustration and 2 VERY early morning calls for my West Coast reps!!!