The team calendar should allow every member to customized their available time slots. In another words have the option for default availbility to overwrite customized availbility.
This is because if i am looking to implement a 24 hours meeting link (i.e Customized availability is set to all day). If one of my colleagues are seated in the States while I am seated in Singapore, their 12pm is my 12am.
However due to the customized availability overwriting the default availability ---> if my colleague is not available at 12pm and I did not block off myself at 12am in my Google calendar, it will identify me as available and have the option available for selection in my meeting link. This resulted in me having to block off every day when I am off work in my google calendar and it becomes really cluttered.
It will be helpful if we have a feature to block off the timing that we are off work.
I round robin discovery call meetings amongst my AEs and some are on east coast time zone and others are on the west coast time zone. I make the window someone can book from 9am-7pm EST but assume it will take into account the time zone of the rep. When I had the availability from 9am-5pm it wouldn’t book anyone on the west coast in the 2nd half of the day, plus my west coast prospects only had a small window to book with us. Lack of time zone support is a problem for my sales team.
Time zone support is necessary for teams in separate time zones and will reduce the amount of times my west coast reps get booked at 6am or my east coast reps being booked at 7pm.
Adding another vote here. We have a distributed team and it’s vital that the meeting link respect local time zones. Indeed, this is part of *why* we have a distributed team: To cater to our global customer base.
In the meantime, we’ve elected to build our own form which allows us to redirect to team member-specific meeting links. We’re using URL parameters to pass information to the embedded hubspot meeting widget so leads and customers don’t need to enter information twice.
I have multiple Sales Reps across 3 different time zones who use the same CRM portal. Presently, the fact that we cannot set time zones per reps(or, optimally, by team) is a huge issue, as we are using Google Calendar integrations to schedule meetings with clients, along with using Google Calendar independently to schedule internal web meetings. Please allo for admins to change users time zones individually(or, if possible, set a time zone for an entire team)!
Same - content, marketing and sales all working across the globe. For scheduling blog posts and social media posts, this is incredibly confusing and has led to multiple errors.
My company is currently in the same situation - Really need a solution as we have reps in L.A and Sydney. The main reason for this functionality is reporting
Yes, we absolutely need this, and we need this NOW. We have a global sales team, and the inability to set individual time zones creates all types of problems in this system.
This also affects the way that tasks show up we just learned. Tasks due today won’t show up for our Germany team because our global setting is set to support our U.S. sales team. This is a real headache. Users should be able to set their time zone in the profile and preferences.
In addition to the meeting challengs this is creating, we are also having in issue with forecasting. Depending on where a rep is located and when they update a deal it pushes the deal to the next quarter. We have a number of deals not forecasting correctly because this time stamp is also applied to close date.
This is essential bing in the UK with a team 11 hours ahead in Australia. Trying to schedule an email for later in the evening is a headache wondering if it will go when I wanted it, and updating my dashboard to get call stats for the day means i need to set a 2 day window every day, far from productive.
It’s an odd one, because tasks and activity in the timeline seemingly are already in your local time zone, yet you can’t schedule an email and it hurts your brain to think about scheduling 11 hours ahead and it’s the next day, then add the default delay of a day to it and suddenly your sending 2 days after and my mind just goes into meltdown.
I back this idea too - currently working across 3 time zones all in VERY different places across the globe and my brain hurts figuring out the time differences for our social posts so that they hit at the same time as the EDMs and the blog posts. Would be great to be able to assign timezones to users (would be great for teams, too but not if you re part of more than one team across various timezones - should the multiteam function every happen).