Hello! I have a question regarding workflow automation and number incrementation for properties. This is what I have set up and what I want to do and wanted to make sure I’m going in the right direction:
- We have URLs for blogs set up to have a code inserted so that we can track themes or topics of articles based on the URL
- I have established a property group for blog interests with each interest type as a property with a number value
- I created a workflow to be triggered when someone ‘Has viewed at least one page a URL containing…’ and the short codes for URLs added to the trigger
- I run the workflow through a process of checking which theme was attached to the page seen based on the URL
- I increase the number by one for the property which stores the value related to topic interest
My goal with this is to then increment +1 each interest property every time a contact reads one of the articles. This would also mean contacts would need to go through the workflow each time they read an article. I wanted to ask you all if this is a good approach to the system. Here is the tricky part, and why I did not use Scoring properties: some articles have mutiple topics attached in the URL (I have accounted for this in the workflow to check for all instances) and the number of articles on each topic read needs to reflect in the number for the property value.
I would love to know all of your thoughts! Thank you very much!