Increase the time frame to attach an engagement for Playbooks

HubSpot Ideas
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1

Hi all,
It would be nice to increase the time frame for when you can attach a logged activity to a playbook. It is currently six hours I believe, but it would be very nice to remove or increase this limit.

A use case:

We want to utilise Playbooks for our CSM’s when they’re hosting QBR’s. I’ve created a draft Playbook and in the settings selected to Log it as a Meeting and the meeting type as QBR (a custom property we created).
Our team has linked their calendars to HubSpot so that when they schedule a QBR meeting it gets created on the Company/Deal record, but when they save the Playbook, it will create another meeting. So in theory we have the meeting scheduled x amount of days/weeks ago for the QBR and now a second meeting recorded when the Playbook is saved.
I know you can log the Playbook to an engagement but HubSpot Knowledge hub states: ‘You can attach an engagement logged within the last six hours to a playbook to capture notes and property values in the playbook.’ but if the meeting was scheduled days ago this doesn’t work.

Why the limit of six hours? Would be very handy to log the playbook to the meeting that was scheduled last week, for example.

2

Agreed - we’re working on a bunch of data cleanup, as we were accidentally logging playbooks as separate meetings instead of attaching them to a “recent engagement”. I had no idea there was a 6 hour limitation in order to attach these to a recent meeting and I was so confused why it kept saying “no recent engagement to attach to”. Sometimes our consultants to these back to back and might not be able to submit the playbook within the 6 hour window. I feel like this is a really silly limitation.