Increase Customization Options for Reminder Emails in HubSpot Meetings

[Adriane]

I’ve been using the Meeting tool in HubSpot for a while now, and while I appreciate the ability to send reminder emails to participants, I’ve found the customization options to be somewhat limited. Specifically, when it comes to personalizing these reminder emails, there are only a few tokens available:

personalisation in meeting tool reminder email

As someone who values personalized communication, I believe that having more customization options for reminder emails would greatly enhance the user experience and allow us to create more engaging and effective communications with our meeting attendees.

I propose expanding the range of tokens available for reminder emails in the Meeting tool. This could include additional personalization options such as the participant’s role or title, specific details about the meeting agenda, or even custom fields from their contact or company record.

By giving users more flexibility and control over the content of reminder emails, we can ensure that our communications are more relevant and impactful, ultimately leading to better attendance rates and more productive meetings.

[MStach]

I agree. There are only a handful of personalization options available in meetings scheduler and it’s very limiting. We are using meetings for some sophisticated purposes and would like the ability to add custom properties.

[NT]

I strongly agree!
We are sending out standardized and general email reminders. It should really be possible to customize the tokens and add more personalization.

[SWebb5]

I agree it would be quite a simple update too. I think there needs to be a cell phone field etc so that if any tech issues with the meeting sopmeone can easily ping the person and chat on the phone should there be any issues. Thanks

[DanMYD]

You can do this with a workflow right now as a workaround: https://www.youtube.com/watch?v=h-Yu4YJ56_s