Incorrect name on the academy certificate

Hi HubSpot Academy team,
My certificate is showing the name “Vidhika n/a”, but it should show “Vidhika Patni.”

I have already updated my HubSpot profile name and waited for it to sync, but the certificate is still incorrect. Could you please help me correct the name on my certificate?

Thank you,
Vidhika Patni

Hey @Vidhika,

Thanks for posting in the Community!

Just to confirm that we’ve taken all of the necessary steps, would you mind posting a screenshot of how your name currently appears in your HubSpot profile?

Shane, Senior Community Moderator

Hi Shane, I’m unable to attach the screenshot because I get this error: ‘Sorry, you can’t embed media items in a post.’ My HubSpot profile currently shows First name: Vidhika and Last name: Patni, but the Digital Marketing certificate still shows Vidhika n/a. Could you advise how I should share the screenshot?”

Include the exact profile name text: First name: Vidhika, Last name: Patni

Also, it has been about 24 hours since I have saved the change

Hey @Vidhika,

Thanks for this information!

I’ve just sent you an email. Please reply to this email with the screenshot you couldn’t attach in this thread. =D

Shane, Senior Community Moderator