Event logistics and production use hubspot to automate communications to our confirmed event speakers via workflows to provide updates and keep them engaged. A large portion of our speakers have PA’s and EA’s that need to be copied into the emails but at present after speaking with Hub spot support it looks like there is not a way to encorpate emails other than the primary email addresses. It would be fab if you could encorporate secondary / tertiary emails etc if needed to prevent additional work off platform being required.
Agreed, it seems like there is almost no access to "additional email"s. In our case it’s usually the case from merging duplicate records and then those additional emails that are not the primary are no longer accessible for emails, sequences, workflows, etc. Hubspot needs an overhaul to how it thinks about contacts with primary, secondary, tertiary, etc email addresses.
Another huge driver of results would be the ability to cycle through to secondary or “alternative” email addresses based on bounces, deliverability, etc. It would be huge for domain health as well as helping to minimize work done on duplicate contacts.