# Incident Alerts

**URL:** <https://community.hubspot.com/t/incident-alerts/44010>\
**Category:** HubSpot Ideas\
**Tags:** help-desk\
**Created:** [September 17, 2021, 3:18pm UTC](https://community.hubspot.com/t/incident-alerts/44010 "2021-09-17T15:18:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AGreen3](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/agreen3/32/84083_2.png) [@AGreen3](https://community.hubspot.com/u/AGreen3)\
**Post date:** [September 17, 2021, 3:18pm UTC](https://community.hubspot.com/t/incident-alerts/44010/1 "2021-09-17T15:18:13Z")

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At times an incident can cause a flood of tickets to arrive.

It would be very helpful if Hubspot had the ability to send an internal alert if the number of new tickets in your inbox reached a certain threshold. That could alert support management that an incident may be occurring.

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**Author:** ![Winqvist](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/winqvist/32/8700_2.png) [@Winqvist](https://community.hubspot.com/u/Winqvist)\
**Post date:** [January 19, 2024, 7:52am UTC](https://community.hubspot.com/t/incident-alerts/44010/2 "2024-01-19T07:52:02Z")

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To be able to subscribe to [HubSpot Status - Incident History](https://status.hubspot.com/history) would be great! I use Visualping today.