# Inbox - Conversations - Mark as unread **URL:** \ **Category:** HubSpot Ideas\ **Tags:** conversations-inbox\ **Created:** [December 15, 2023, 11:26am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182 "2023-12-15T11:26:26Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![liljasif](https://avatars.discourse-cdn.com/v4/letter/l/7ea924/32.png) [@liljasif](https://community.hubspot.com/u/liljasif)\ **Post date:** [December 15, 2023, 11:26am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/1 "2023-12-15T11:26:26Z")
New conversations are marked unread ( **bolded** ) but as soon as you click on the conversation it gets marked as read (unbolded). I woud like to be able to: 1. Configure when a conversation gets marked as read 2. After a conversation has been marked read, be able to mark in as unread again (as you would in any inbox). ---
**Author:** ![LBarch](https://avatars.discourse-cdn.com/v4/letter/l/9fc29f/32.png) [@LBarch](https://community.hubspot.com/u/LBarch)\ **Post date:** [March 4, 2024, 5:58pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/2 "2024-03-04T17:58:50Z")
Yes please. Seems like an easy feature and very necessary. Please revist Hubspot… for your community! ---
**Author:** ![RFarrell07](https://avatars.discourse-cdn.com/v4/letter/r/87869e/32.png) [@RFarrell07](https://community.hubspot.com/u/RFarrell07)\ **Post date:** [May 12, 2024, 2:07am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/3 "2024-05-12T02:07:48Z")
YES!!! I need the ability to mark a conversation as “Unread” after reviewing and assigning to a staff member. This is common practice in any system I’ve worked in before. Am I missing the obvious in Hubspot? ---
**Author:** ![Jsteele2](https://avatars.discourse-cdn.com/v4/letter/j/b19c9b/32.png) [@Jsteele2](https://community.hubspot.com/u/Jsteele2)\ **Post date:** [June 27, 2024, 10:12am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/4 "2024-06-27T10:12:37Z")
Yes agreed ---
**Author:** ![ZCRM](https://avatars.discourse-cdn.com/v4/letter/z/45deac/32.png) [@ZCRM](https://community.hubspot.com/u/ZCRM)\ **Post date:** [August 19, 2024, 11:00pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/5 "2024-08-19T23:00:53Z")
Yeah basic feature that should be enabled if its not already. ---
**Author:** ![marco910](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@marco910](https://community.hubspot.com/u/marco910)\ **Post date:** [October 2, 2024, 1:42pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/6 "2024-10-02T13:42:12Z")
+1 ---
**Author:** ![EUcompl](https://avatars.discourse-cdn.com/v4/letter/e/7ba0ec/32.png) [@EUcompl](https://community.hubspot.com/u/EUcompl)\ **Post date:** [November 22, 2024, 12:18pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/7 "2024-11-22T12:18:14Z")
+1, unbelievable this is not possible already ---
**Author:** ![ibox](https://avatars.discourse-cdn.com/v4/letter/i/f05b48/32.png) [@ibox](https://community.hubspot.com/u/ibox)\ **Post date:** [December 3, 2024, 3:24pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/8 "2024-12-03T15:24:20Z")
same… ---
**Author:** ![RChan8](https://avatars.discourse-cdn.com/v4/letter/r/90db22/32.png) [@RChan8](https://community.hubspot.com/u/RChan8)\ **Post date:** [January 6, 2025, 6:23am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/9 "2025-01-06T06:23:17Z")
+1 ---
**Author:** ![JDE1](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@JDE1](https://community.hubspot.com/u/JDE1)\ **Post date:** [January 20, 2025, 9:43am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/10 "2025-01-20T09:43:16Z")
Please do this - seems crazy not to have this feature, especially when multiple teams can be assigned the same email messages. ---
**Author:** ![ZCRM](https://avatars.discourse-cdn.com/v4/letter/z/45deac/32.png) [@ZCRM](https://community.hubspot.com/u/ZCRM)\ **Post date:** [January 20, 2025, 3:45pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/11 "2025-01-20T15:45:06Z")
**We also would like this feature. +1** Are you guys creating a ticket for all emails that need follow up? This is what I was told should be done, then the email sits as a ticket and you can have a clean inbox. Regardless… I think its a simple add that would help certain work flows. ---
**Author:** ![KJames71](https://avatars.discourse-cdn.com/v4/letter/k/82dd89/32.png) [@KJames71](https://community.hubspot.com/u/KJames71)\ **Post date:** [January 27, 2025, 2:10pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/12 "2025-01-27T14:10:08Z")
Why is this still not implemented? Maybe I should switch back to my 3rd party browser… ---
**Author:** ![Ian\_F\_C](https://avatars.discourse-cdn.com/v4/letter/i/7ba0ec/32.png) [@Ian\_F\_C](https://community.hubspot.com/u/Ian_F_C)\ **Post date:** [January 27, 2025, 4:01pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/13 "2025-01-27T16:01:45Z")
Totally agree this would be useful and amazing it’s not available already. If it’s any help though, I just discovered a workaround: simply add a comment to the conversation. You could put “UNREAD” or “PENDING” or whatever, then the comment appears in a yellow box under the subject and contact name in the inbox . (see attached screenshot). When you’re done, you can delete the comment and it disappears again. Found this works for me as I just wanted to highight conversations that still needed to be dealt with, although you can’t really use it to filter conversations so a proper “unread” option would be better. ![Screenshot 2025-01-27 at 16.59.42.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/4/74020991df61c23c6d016c225f7162197a6b6ffe.png) ---
**Author:** ![Heather\_H](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/heather_h/32/104659_2.png) [@Heather\_H](https://community.hubspot.com/u/Heather_H)\ **Post date:** [April 8, 2025, 1:01am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/14 "2025-04-08T01:01:57Z")
Hubspot - please get this asap - this is a basic feature that is absolutely needed. Especially for partners who have to test a lot, we cant put it back in their unreads1 ---
**Author:** ![TSLAOUI](https://avatars.discourse-cdn.com/v4/letter/t/82dd89/32.png) [@TSLAOUI](https://community.hubspot.com/u/TSLAOUI)\ **Post date:** [April 22, 2025, 7:23am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/15 "2025-04-22T07:23:39Z")
It is useful mainly when the in box is checked by a manager or another colegue ---
**Author:** ![DWolf4](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DWolf4](https://community.hubspot.com/u/DWolf4)\ **Post date:** [May 12, 2025, 4:37pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/16 "2025-05-12T16:37:26Z")
This is a much needed feature. ---
**Author:** ![SThompson74](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@SThompson74](https://community.hubspot.com/u/SThompson74)\ **Post date:** [May 28, 2025, 5:40pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/17 "2025-05-28T17:40:18Z")
We definitely need this feature ---
**Author:** ![JMcNaught](https://avatars.discourse-cdn.com/v4/letter/j/0ea827/32.png) [@JMcNaught](https://community.hubspot.com/u/JMcNaught)\ **Post date:** [June 24, 2025, 5:18am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/18 "2025-06-24T05:18:11Z")
Agree - it seems very strange not to be able to mark something as unread! ---
**Author:** ![wscwalsh](https://avatars.discourse-cdn.com/v4/letter/w/dec6dc/32.png) [@wscwalsh](https://community.hubspot.com/u/wscwalsh)\ **Post date:** [August 27, 2025, 5:43pm UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/19 "2025-08-27T17:43:10Z")
Adding a comment in hopes it helps promote this request. As an admin, I’m unable to look at a conversation without it getting “read” which interrupts our reps’ management of the inbox. ---
**Author:** ![Ossapha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ossapha/32/51304_2.png) [@Ossapha](https://community.hubspot.com/u/Ossapha)\ **Post date:** [December 22, 2025, 6:01am UTC](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182/20 "2025-12-22T06:01:50Z")
i spent longer than i should have looking for this option. i didn’t occur to me this feature doesn’t exist. please add. [Next page](https://community.hubspot.com/t/inbox-conversations-mark-as-unread/96182.md?page=2)