# Inbound Certification Link Error **URL:** \ **Category:** HubSpot Academy Support\ **Created:** [January 25, 2018, 7:29pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463 "2018-01-25T19:29:29Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![MargretheA](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/margrethea/32/33328_2.png) [@MargretheA](https://community.hubspot.com/u/MargretheA)\ **Post date:** [January 25, 2018, 7:29pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/1 "2018-01-25T19:29:29Z")
Hi, I recenly passed the Inbound Certification and added it to my LinkedIn profile. However, the [certification link](https://hubspot-academy.s3.amazonaws.com/prod/certification/certificate-pdfs/7BAE596A14054871B489A4CD12965BB5) shows an error message when I try to open it, as shown below: ![Untitled.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/d/cd091a6b790d0dcecaccd0da04fce7bd8cb56390.jpeg) This only happens when I’m logged out of HubSpot, when I’m logged in the link works. I have also tried using a different browser and got someone to open the link on their computer, but the same thing happens. Does anyone know why? Thank you! ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [February 2, 2018, 3:23pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/2 "2018-02-02T15:23:35Z")
Hi @MargretheA, Is that the link for associating the certificate with your linkedin or just to download the certificate? Additionally I am curious as to how you are accessing the link. Once I have this information I can continue investigating this on my end. Thank you, Jenny ---
**Author:** ![MargretheA](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/margrethea/32/33328_2.png) [@MargretheA](https://community.hubspot.com/u/MargretheA)\ **Post date:** [February 2, 2018, 3:29pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/3 "2018-02-02T15:29:29Z")
It’s the link to download the certificate. I followed the instructions I found on HubSpot FAQ. ---
**Author:** ![MargretheA](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/margrethea/32/33328_2.png) [@MargretheA](https://community.hubspot.com/u/MargretheA)\ **Post date:** [March 2, 2018, 8:25am UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/4 "2018-03-02T08:25:57Z")
Hi, I wanted to check in to see if the issue has been resolved. Could it be that the link ([https://hubspot-academy.s3.amazonaws.com/prod/certification/certificate-pdfs/7BAE596A14054871B489A4CD12965BB5](https://hubspot-academy.s3.amazonaws.com/prod/certification/certificate-pdfs/7BAE596A14054871B489A4CD12965BB5)) is somehow only accessible when logged in to HubSpot? ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [March 2, 2018, 8:22pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/5 "2018-03-02T20:22:16Z")
Hi @MargretheA, I reached out to you directly with next steps. Thanks, Jenny ---
**Author:** ![MargretheA](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/margrethea/32/33328_2.png) [@MargretheA](https://community.hubspot.com/u/MargretheA)\ **Post date:** [March 3, 2018, 8:52am UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/6 "2018-03-03T08:52:38Z")
The link is now working, thank you! ---
**Author:** ![QChauvat](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/qchauvat/32/77060_2.png) [@QChauvat](https://community.hubspot.com/u/QChauvat)\ **Post date:** [January 21, 2021, 5:42pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/7 "2021-01-21T17:42:20Z")
hi [@jennysowyrda](https://community.hubspot.com/t5/user/viewprofilepage/user-id/3685) , I am having the same issue as MargretheA, with my Hubspot Inbound certification. ![36831i828E63440E14180B.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/4/f4aaf983a16ba8afec6fea538defc1964e71dc3d.png) Here is the [certification link](https://hubspot-academy.s3.amazonaws.com/prod/tracks/user-certificates/13147195/35e5286019b0470e802779751a880c77-1611247251935.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20210121T170708Z&X-Amz-SignedHeaders=host&X-Amz-Expires=18000&X-Amz-Credential=AKIAT26QUQEJ5EVCWMFZ%2F20210121%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=7299e8fb31b3f804c5fba6290687607a2e04ae323747b0a90b3629529c7af2e6) Do you need anything else to fix the issue ? ---
**Author:** ![Pritish](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pritish/32/32521_2.png) [@Pritish](https://community.hubspot.com/u/Pritish)\ **Post date:** [March 28, 2018, 2:42pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/8 "2018-03-28T14:42:40Z")
Hi Margrethe, Could you please let me know how to view the certificate again as I am getting the same error when I am trying to view my certificate?? Your help would be much appreciated. Thank you and have a nice day. ---
**Author:** ![MargretheA](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/margrethea/32/33328_2.png) [@MargretheA](https://community.hubspot.com/u/MargretheA)\ **Post date:** [March 28, 2018, 3:09pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/9 "2018-03-28T15:09:26Z")
Hi, This is what I did: Go to view your certificate, right-click on ‘Download a printable certificate’ and click ‘Copy link address’ (the start of the URL will look like this [api.hubapi.com](http://api.hubapi.com)). You can then use this link to post on ex. LinkedIn, and it should be accessible for everyone. Hope this helps! ---
**Author:** ![Pritish](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pritish/32/32521_2.png) [@Pritish](https://community.hubspot.com/u/Pritish)\ **Post date:** [March 28, 2018, 3:36pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/10 "2018-03-28T15:36:17Z")
Thank you so much for your reply but it seems that today is one of those days where even simple things don’t work out for me. ![16x16_smiley-happy.png.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/2/22d5e40d253def47f5f4ea7f0e3e70be19010689.png) Let me try searching if there is any other way out. I appreciate that you took out time to reply on this thread. Thank you and have a good day 🙂 ---
**Author:** ![AmandaP](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/amandap/32/26012_2.png) [@AmandaP](https://community.hubspot.com/u/AmandaP)\ **Post date:** [May 17, 2018, 8:54pm UTC](https://community.hubspot.com/t/inbound-certification-link-error/7463/11 "2018-05-17T20:54:03Z")
Margrethe, Thank you! Your suggestion helped with this issus along with the one I had with my Content Marketing Certification. Orignally, with Inbound, the certificate appeared on LinkedIn. Months later, it only gave the error message along with the tree. As for my Content Matketing Certificate, the image was of the instructor and the short congradulatory clip. My certification could not be loaded.