Inbound Calling Update Issues with iframeLocation property & Nav Bar Iframe

Developer Support APIs & Integrations
1

Hi everyone,

We’re currently integrating inbound calling with HubSpot using the Calling Extensions SDK to migrate to the new inbound dialing version and have noticed an issue with iframeLocation.

1) The iframeLocation property always returns as undefined.

2) We’re seeing this message in the navigation bar:

“Your calling app doesn’t show here. Use it in the calling widget on a supported page.”

This suggests that support for iframeLocation and the navigation bar iframe may have been removed. However, the guide and demo video (linked below) still reference this functionality, making it unclear whether this is an intentional change or an issue with our setup.
Demo video: Receive calls in HubSpot when using calling apps demo | Loom

Guide:

Any help or insight into this would be appreciated!
Thanks so much,
Beau

2

Turns out that it was just testing the application in the local browser that was causing this issue. After updating the installed app via the API here, it works fine!