# Inbound calling app Beta - usesCallingWindow setting doesn't work

**URL:** <https://community.hubspot.com/t/inbound-calling-app-beta-usescallingwindow-setting-doesnt-work/121935>\
**Category:** APIs & Integrations\
**Tags:** sdk\
**Created:** [December 5, 2024, 10:06am UTC](https://community.hubspot.com/t/inbound-calling-app-beta-usescallingwindow-setting-doesnt-work/121935 "2024-12-05T10:06:17Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![JeroenCloudCTI](https://avatars.discourse-cdn.com/v4/letter/j/ebca7d/32.png) [@JeroenCloudCTI](https://community.hubspot.com/u/JeroenCloudCTI)\
**Post date:** [December 5, 2024, 10:06am UTC](https://community.hubspot.com/t/inbound-calling-app-beta-usescallingwindow-setting-doesnt-work/121935/1 "2024-12-05T10:06:17Z")

</div>

Hi all,

I found out about the Beta feature of enabling the calling SDK to also take inbound calls. [This](https://developers.hubspot.com/beta-docs/guides/apps/extensions/calling-extensions/receive-incoming-calls) page explains that the app will be in a separate window by default, but that it’s also possible to have it as a widget on the Hubspot site:

 ![JeroenCloudCTI_0-1733393115055.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/d/dfa9d08b7c028d810ee770c6328cff0887c132e9.png)

I’ve added the usesCallingWindows setting to my app (set to false), but it is still opened in a separate window.

This setting does not seem to be working, am I missing something?

Here are my current app settings:

 ![JeroenCloudCTI_2-1733392254213.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/f/3f2e79e7cd5166468df442b1f9815faa35b1ae11.png)

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [December 6, 2024, 3:59pm UTC](https://community.hubspot.com/t/inbound-calling-app-beta-usescallingwindow-setting-doesnt-work/121935/2 "2024-12-06T15:59:44Z")

</div>

Hey, @JeroenCloudCTI 👋 One question — did you go into your portal and join the Beta — Receive Inbound Calls via Calling Apps in HubSpot?

 ![CleanShot 2024-12-06 at 08.56.10@2x.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/3/738eaf89fbcd6166857640374343e3c6a79ba250.png)

Talk soon! — Jaycee

---

<div class="post-metadata">

**Author:** ![JeroenCloudCTI](https://avatars.discourse-cdn.com/v4/letter/j/ebca7d/32.png) [@JeroenCloudCTI](https://community.hubspot.com/u/JeroenCloudCTI)\
**Post date:** [December 9, 2024, 8:33am UTC](https://community.hubspot.com/t/inbound-calling-app-beta-usescallingwindow-setting-doesnt-work/121935/3 "2024-12-09T08:33:07Z")

</div>

Hi [@Jaycee\_Lewis](https://community.hubspot.com/t5/user/viewprofilepage/user-id/127074), yes I did!  
It enabled me te open my calling app from the inbound call button where that wasn’t possible before, so the beta seems to be working.  
It’s just that the windows cannot be made a widget like before anymore.