In the last week, what changed? Integration showing triangle, 'issue displaying content'

Developer Support APIs & Integrations
1

In the last week, we noticed it today the integration we use is generating this error on the CRM > Contacts > Any Contact > ‘Our Integration’ (3rd column on the right).

“There was a problem displaying this content. Try Refreshing the Page If this problem continues, contact your app developer for support. For developers: You can find more details about this error in the app’s CRM card logs.”

Normally it displays some buttons and options, but nothing appears but the error above. It points to needing ‘crm card logs’ which are in an upgraded/paid version of the app. Is this really the only place to pull troubleshooting information?

2

Hi @TTesterson :waving_hand:

Sounds like this is relating to a 3rd party app. You’ll need to liaise directly with the developer of the app in order to troubleshoot this issue.

I hope this proves helpful. Please let me know if you have any follow-up questions.