Having a place to see the progress, ownership, feedback and performance is where half the magic is as taught in the course. Apart from those, I would try to get other stakeholders involved in the content process, depending on the product or service we’re offering.
After all, content is made to be consumed by those who buy our service, so it’s logical to make those who provide that service be involved in our content process. Having spot reviews by developers, the product team, the research team and the data team will help us refine our content in ways we’d not guessed before.
A couple of reviews per week by other departments and diligent upkeep with their review and feedback will help content be more polished, personalized, and practical. This is regarding the quality and relevance of the content we create.
And coming to the process of getting it done, Notion worked great in my previous organization. Having a Kanban board helps visualise the progress and status of each task and makes it easier to managers get an overall idea on how things are progressing.