# Impossible to change nothing

**URL:** <https://community.hubspot.com/t/impossible-to-change-nothing/146714>\
**Category:** Account & Settings\
**Tags:** starter\
**Created:** [February 26, 2026, 1:17pm UTC](https://community.hubspot.com/t/impossible-to-change-nothing/146714 "2026-02-26T13:17:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Vpages75](https://avatars.discourse-cdn.com/v4/letter/v/858c86/32.png) [@Vpages75](https://community.hubspot.com/u/Vpages75)\
**Post date:** [February 26, 2026, 1:17pm UTC](https://community.hubspot.com/t/impossible-to-change-nothing/146714/1 "2026-02-26T13:17:00Z")

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Impossible to change COUNTRY

 ![168582i2629202F1CA54BCC.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/e/1e37f4812d8650ce4fa9a0d41d36e6686f07ba5c.png)

 ![168581i854576EFB1EBF8FB.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/9/59792e7b4f93d1a6a0856596e115e5f4c2b70e7e.png)

 ![168579iAF47B2638117075C.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/d/3d0c7c3cb93a7c017e2dde6d99a9e3e1fc0f7030.png)

 ![168580iA9EAE78A4DEF7B2A.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/5/56c5794b2c1c3e857173ae6db8fba5896563c65d.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 26, 2026, 1:27pm UTC](https://community.hubspot.com/t/impossible-to-change-nothing/146714/2 "2026-02-26T13:27:39Z")

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Hi @Vpages75,

Like the message says, you would have to contact the responsible person from the tool tip. I’m not a French native, this seems to translate to account manager - in which case I’d recommend contacting HubSpot support in-app via chat or email.

Alternatively, if you’re not a super admin, check with a person in your company who is.

Best regards

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**Author:** ![Vpages75](https://avatars.discourse-cdn.com/v4/letter/v/858c86/32.png) [@Vpages75](https://community.hubspot.com/u/Vpages75)\
**Post date:** [February 26, 2026, 1:38pm UTC](https://community.hubspot.com/t/impossible-to-change-nothing/146714/3 "2026-02-26T13:38:38Z")

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They don’t want to know anything and send me back here; Hubspot support is a disgrace.

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**Author:** ![Vpages75](https://avatars.discourse-cdn.com/v4/letter/v/858c86/32.png) [@Vpages75](https://community.hubspot.com/u/Vpages75)\
**Post date:** [February 26, 2026, 1:49pm UTC](https://community.hubspot.com/t/impossible-to-change-nothing/146714/4 "2026-02-26T13:49:43Z")

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I contacted support 5 times via chat and they don’t want to know anything about it.

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**Author:** ![Victor\_Becerra](https://avatars.discourse-cdn.com/v4/letter/v/87869e/32.png) [@Victor\_Becerra](https://community.hubspot.com/u/Victor_Becerra)\
**Post date:** [February 26, 2026, 7:15pm UTC](https://community.hubspot.com/t/impossible-to-change-nothing/146714/5 "2026-02-26T19:15:49Z")

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Bonjour @Vpages75 ,

Je suis désolé pour les désagréments occasionnés et je comprends votre frustration.

Je me suis mis en contact avec l’équipe directement en charge de ce sujet et elle vous contactera dans les prochaines heures afin de vous aider à résoudre le problème.

N’hésitez pas à me faire savoir s’il y a autre chose avec laquelle je peux vous aider.

Victor  
Community Team

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**Author:** ![JoeBurchard](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/joeburchard/32/52764_2.png) [@JoeBurchard](https://community.hubspot.com/u/JoeBurchard)\
**Post date:** [March 3, 2026, 3:43am UTC](https://community.hubspot.com/t/impossible-to-change-nothing/146714/6 "2026-03-03T03:43:10Z")

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Contact your account’s super admin. This is likely due to your user profile not having permissions to edit that specific property.