I can't log in to my free HubSpot account

Smart CRM & Sales Hub Account & Settings
1

I’ve been unable to log in to my free account since the CRM’s design update;
WHAT CAN I DO?

3

Hi @L.P and welcome to the HubSpot Community!

Thanks for flagging this, let’s get you back into your account.

  • What’s happening exactly, do you have an error message, which one?
  • Are other users in your account seeing the same behavior?

When looking at the HubSpot Status page, I don’t see any issue here.

Please try signing in through an incognito/private browser window using your usual login method, or reset your password if needed.

If you’re still unable to log in, can you please submit the form at the bottom of this article and help will be on the way.

Let us know how it goes!

Thanks and have a lovely day!

Bérangère