# Unable to access the website

**URL:** <https://community.hubspot.com/t/impossible-acceder-au-site-web/148293>\
**Category:** Blog, Website & Page Publishing\
**Tags:** website-pages\
**Created:** [April 13, 2026, 8:44pm UTC](https://community.hubspot.com/t/impossible-acceder-au-site-web/148293 "2026-04-13T20:44:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![GHISLAIN-M4gng4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ghislain-m4gng4/32/221051_2.png) [@GHISLAIN-M4gng4](https://community.hubspot.com/u/GHISLAIN-M4gng4)\
**Post date:** [April 13, 2026, 8:44pm UTC](https://community.hubspot.com/t/impossible-acceder-au-site-web/148293/1 "2026-04-13T20:44:31Z")

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Bonjour j’ ai besoin d’ aide pour accéder à notre site web [fapfamille.org](http://fapfamille.org) .

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**Author:** ![GHISLAIN-M4gng4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ghislain-m4gng4/32/221051_2.png) [@GHISLAIN-M4gng4](https://community.hubspot.com/u/GHISLAIN-M4gng4)\
**Post date:** [April 13, 2026, 8:49pm UTC](https://community.hubspot.com/t/impossible-acceder-au-site-web/148293/2 "2026-04-13T20:49:38Z")

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- La connexion externe du site web, je reçois un message que le site n’est pas sécurisé , que les pirates tentent de voler des informations à l’intérieur , donc j’ai accès à mon compte par mon code , par mon email et un lien hubspot, quels sont vos conseils suite à cette situation ?

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**Author:** ![stassey](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stassey/32/36_2.png) [@stassey](https://community.hubspot.com/u/stassey)\
**Post date:** [April 20, 2026, 5:41pm UTC](https://community.hubspot.com/t/impossible-acceder-au-site-web/148293/3 "2026-04-20T17:41:38Z")

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Hello @GHISLAIN-M4gng4,

Thanks for reporting this issue to the community!

When I try to access [fapfamille.org](http://fapfamille.org), an error message appears stating that the site is inaccessible. Is this a site connected to HubSpot? If so, have you tried following these steps to connect your domain?

- [**Connect a domain to HubSpot**](https://knowledge.hubspot.com/domains-and-urls/connect-a-domain-to-hubspot)

If your website is hosted by HubSpot, please ensure that the domain is connected as indicated above and that the web page is published.

If your website is not hosted by HubSpot, I suggest contacting your DNS provider’s support team to ensure that everything is pointing correctly to your host!

Looking forward to your response.

Sam, Community Manager