# Importing

**URL:** <https://community.hubspot.com/t/importing/109399>\
**Category:** CRM\
**Tags:** free\
**Created:** [June 14, 2024, 2:41pm UTC](https://community.hubspot.com/t/importing/109399 "2024-06-14T14:41:52Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![PKhan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pkhan/32/202975_2.png) [@PKhan](https://community.hubspot.com/u/PKhan)\
**Post date:** [June 14, 2024, 2:41pm UTC](https://community.hubspot.com/t/importing/109399/1 "2024-06-14T14:41:52Z")

</div>

![PKhan_0-1718376275956.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/7/b7aaaa83431cfda97dcd4b20a7907cc79faf1a61.png)

Why can’t I import?

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 14, 2024, 2:43pm UTC](https://community.hubspot.com/t/importing/109399/2 "2024-06-14T14:43:29Z")

</div>

@PKhan Please don’t create new forum threads for each reply.

When you scroll up, you should see which properties are required to proceed. For example, if you’re trying to import companies, HubSpot might require a Company domain name. You’ll see all required properties at the top.

If you have a hard time interpreting them, share a screenshot.

Once mapped, you can proceed.

---

<div class="post-metadata">

**Author:** ![PKhan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pkhan/32/202975_2.png) [@PKhan](https://community.hubspot.com/u/PKhan)\
**Post date:** [June 14, 2024, 2:52pm UTC](https://community.hubspot.com/t/importing/109399/3 "2024-06-14T14:52:17Z")

</div>

![PKhan_0-1718376929118.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/2/12054ea641a3f159911bafd2a8794d0ec0084788.png)

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 14, 2024, 2:55pm UTC](https://community.hubspot.com/t/importing/109399/4 "2024-06-14T14:55:44Z")

</div>

@PKhan this becomes a very complex import if you include emails and companies. Unless it’s absolutely crucial, I recommend removing these from the import and focusing on the contacts and companies. In that case, as I said, you’re missing the company website URL which needs to be mapped to Company Domain Name.

---

<div class="post-metadata">

**Author:** ![Shubham\_Sharma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shubham_sharma/32/20922_2.png) [@Shubham\_Sharma](https://community.hubspot.com/u/Shubham_Sharma)\
**Post date:** [June 14, 2024, 2:57pm UTC](https://community.hubspot.com/t/importing/109399/5 "2024-06-14T14:57:06Z")

</div>

@PKhan

Can we quickly jump on a call to resolve this issue so that i will get a better understanding what actually is happeing? my email id is [sharma2shubham00@gmail.com](mailto:sharma2shubham00@gmail.com)

---

<div class="post-metadata">

**Author:** ![Shubham\_Sharma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shubham_sharma/32/20922_2.png) [@Shubham\_Sharma](https://community.hubspot.com/u/Shubham_Sharma)\
**Post date:** [June 14, 2024, 2:51pm UTC](https://community.hubspot.com/t/importing/109399/6 "2024-06-14T14:51:44Z")

</div>

Hey @PKhan

Kindly go through this article here and you will find how you can troubleshoot your import errors in your case you need need to carete a relavent property in you CRM so that you have Map the data with you want to import into the CRM kindly go through this article [here](https://knowledge.hubspot.com/import-and-export/troubleshoot-import-errors#:~:text=Identify%20the%20incorrect%20value%20by,then%20re%2Dimport%20the%20file.)

 ![Shubham_Sharma_0-1718376714446.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/c/3cdaa3c56965f1a364399de2123f61a9eb852b89.png)

Let me know if you have any followup questions!

---

<div class="post-metadata">

**Author:** ![PKhan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pkhan/32/202975_2.png) [@PKhan](https://community.hubspot.com/u/PKhan)\
**Post date:** [June 14, 2024, 2:56pm UTC](https://community.hubspot.com/t/importing/109399/7 "2024-06-14T14:56:25Z")

</div>

I don’t understand everything is mapped, why can’t i import?

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 14, 2024, 3:10pm UTC](https://community.hubspot.com/t/importing/109399/8 "2024-06-14T15:10:06Z")

</div>

@PKhan it’s apparently not mapped, otherwise you would be able to proceed. Make sure to map the exactly named fields from each property, paying attention to the correct object.

Mapping all columns from your file is not sufficient. The missing identifiers mentioned at the top might have to be added as columns in your import file.

---

<div class="post-metadata">

**Author:** ![Lucila-Andimol](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lucila-andimol/32/69276_2.png) [@Lucila-Andimol](https://community.hubspot.com/u/Lucila-Andimol)\
**Post date:** [June 17, 2024, 6:10pm UTC](https://community.hubspot.com/t/importing/109399/9 "2024-06-17T18:10:07Z")

</div>

Hey @PKhan

following this conversation in your other post

here

[https://community.hubspot.com/t5/CRM/Importing/m-p/992423#M149459](https://community.hubspot.com/t5/CRM/Importing/m-p/992423#M149459)
