# Importing snippets **URL:** \ **Category:** HubSpot Ideas\ **Tags:** snippets\ **Created:** [February 27, 2024, 7:33am UTC](https://community.hubspot.com/t/importing-snippets/101160 "2024-02-27T07:33:31Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![KHeng](https://avatars.discourse-cdn.com/v4/letter/k/9e8a1a/32.png) [@KHeng](https://community.hubspot.com/u/KHeng)\ **Post date:** [February 27, 2024, 7:33am UTC](https://community.hubspot.com/t/importing-snippets/101160/1 "2024-02-27T07:33:31Z")
Currently snippets can only be created manually and there is no way to create snippets in bulk such as through an import. It requires a lot of copy and paste which most users do have the time or resources to devote to. It would be beneficial to have the ability to mass import snippets in HubSpot, given their versatility across different areas such as contact, company, deal, and ticket records, as well as in email templates, chat conversations, and when logging activities or notes. This feature would be particularly valuable if users could access it on both desktop and mobile platforms with a select multiple option. ---
**Author:** ![Improver](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/improver/32/201718_2.png) [@Improver](https://community.hubspot.com/u/Improver)\ **Post date:** [February 27, 2024, 11:07am UTC](https://community.hubspot.com/t/importing-snippets/101160/2 "2024-02-27T11:07:23Z")
+1 Would be a great feature. So painful to do it manually. ---
**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\ **Post date:** [March 3, 2024, 1:53pm UTC](https://community.hubspot.com/t/importing-snippets/101160/3 "2024-03-03T13:53:53Z")
I’d love the option to import snippets (and templates) - this would also require an export function to allow teams to clean up and modify existing snippets (and templates). ---
**Author:** ![rwolupo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rwolupo/32/65918_2.png) [@rwolupo](https://community.hubspot.com/u/rwolupo)\ **Post date:** [March 4, 2024, 4:08pm UTC](https://community.hubspot.com/t/importing-snippets/101160/4 "2024-03-04T16:08:34Z")
omg we would love that! funny, that we asked for this feature lastly at hubspot support // @LisaStappert ---
**Author:** ![PatienceSeow](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/patienceseow/32/105384_2.png) [@PatienceSeow](https://community.hubspot.com/u/PatienceSeow)\ **Post date:** [March 24, 2024, 7:18am UTC](https://community.hubspot.com/t/importing-snippets/101160/5 "2024-03-24T07:18:31Z")
This feature would be really helpful! Upvoting this on behalf of my customer. ---
**Author:** ![JackParrish96](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@JackParrish96](https://community.hubspot.com/u/JackParrish96)\ **Post date:** [April 25, 2024, 1:16pm UTC](https://community.hubspot.com/t/importing-snippets/101160/6 "2024-04-25T13:16:08Z")
We have 70+ snippets that we need to add (and more to create/maintain in the future). An option to bulk import (or more preferably, create/update via the API), would be hugely helpful! ---
**Author:** ![IHunter0](https://avatars.discourse-cdn.com/v4/letter/i/b4bc9f/32.png) [@IHunter0](https://community.hubspot.com/u/IHunter0)\ **Post date:** [June 4, 2024, 9:34pm UTC](https://community.hubspot.com/t/importing-snippets/101160/7 "2024-06-04T21:34:24Z")
Just switched from Zendesk to HubSpot. We had 428 macros which is the Zendesk equivalent of Snippets. I have to create these one…by…one…very painful to even think about. I upvote having a bulk snippet feature or at least an API endpoint 1000% ---
**Author:** ![CBN](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cbn/32/95196_2.png) [@CBN](https://community.hubspot.com/u/CBN)\ **Post date:** [June 6, 2024, 11:49am UTC](https://community.hubspot.com/t/importing-snippets/101160/8 "2024-06-06T11:49:30Z")
Thanks for posting this idea @KHeng. Make a lot of sense. This will be especially useful as we answer in three languages. Then we can create the snippets in one language and have them translated to the two other languages and imported. Would be nice to have. ---
**Author:** ![sMoyse](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/smoyse/32/18285_2.png) [@sMoyse](https://community.hubspot.com/u/sMoyse)\ **Post date:** [June 26, 2024, 6:48am UTC](https://community.hubspot.com/t/importing-snippets/101160/9 "2024-06-26T06:48:57Z")
Having an API endpoint to add and update snippets would be very very helpful. ---
**Author:** ![FGless](https://avatars.discourse-cdn.com/v4/letter/f/3ec8ea/32.png) [@FGless](https://community.hubspot.com/u/FGless)\ **Post date:** [July 10, 2024, 10:24am UTC](https://community.hubspot.com/t/importing-snippets/101160/10 "2024-07-10T10:24:15Z")
An API endpoint for this would be very valuable for us as well! ---
**Author:** ![Bob2245](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bob2245/32/73707_2.png) [@Bob2245](https://community.hubspot.com/u/Bob2245)\ **Post date:** [August 8, 2024, 10:24am UTC](https://community.hubspot.com/t/importing-snippets/101160/11 "2024-08-08T10:24:51Z")
We’re sat here with a client who just delivered us 184 snippets, in 4 different languages. Assuming perfect Copy/paste workflow, that’s around 10 clicks per snippet \* 184 \* 4 = one very unhappy employee. This should honestly be something that’s very easy to import or make accessible through API. It’s just 1 record with 3 properties. ---
**Author:** ![WHeighington](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wheighington/32/52876_2.png) [@WHeighington](https://community.hubspot.com/u/WHeighington)\ **Post date:** [August 23, 2024, 1:42pm UTC](https://community.hubspot.com/t/importing-snippets/101160/12 "2024-08-23T13:42:49Z")
It would be incredibly helpful if we could batch import snippets. ---
**Author:** ![ammandasg](https://avatars.discourse-cdn.com/v4/letter/a/838e76/32.png) [@ammandasg](https://community.hubspot.com/u/ammandasg)\ **Post date:** [September 26, 2024, 2:50pm UTC](https://community.hubspot.com/t/importing-snippets/101160/13 "2024-09-26T14:50:20Z")
I would love that! ---
**Author:** ![Stefan\_BK](https://avatars.discourse-cdn.com/v4/letter/s/82dd89/32.png) [@Stefan\_BK](https://community.hubspot.com/u/Stefan_BK)\ **Post date:** [January 10, 2025, 10:00pm UTC](https://community.hubspot.com/t/importing-snippets/101160/14 "2025-01-10T22:00:43Z")
Happy new year to this idea. And to whichever PM at Hubspot review this for consideration… snippets may not be a flashy high-profile feature of Hubspot, but it actually has a LOT of surface area: it has high visibility across the platform, and is one of just a handful of features that reach beyond [hubspot.com](http://hubspot.com) and show up in email integrations/etc… Providing API support in particular would make snippets way more useful. Consider event invites: If I have a snippet for “the next upcoming event”, that is something that needs to change frequently, with the language shifting “a few weeks”, “next week”, “tomorrow”, etc… and then inserting the wrong event (say an old snippet the day after the event) can be damaging to reputation… Being able to make those changes to a snippet automatically via API would be a huge benefit, and make snippets as a high-visibility feature way more valuable. You could deliver a lot of impact to large and sophisticated Hubspot customers with this! ---
**Author:** ![CBN](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cbn/32/95196_2.png) [@CBN](https://community.hubspot.com/u/CBN)\ **Post date:** [January 12, 2025, 10:20am UTC](https://community.hubspot.com/t/importing-snippets/101160/15 "2025-01-12T10:20:52Z")
Fully agree [@Stefan\_BK](https://community.hubspot.com/t5/user/viewprofilepage/user-id/843958) - thanks for putting it into the perspective. ---
**Author:** ![m-elevator](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/m-elevator/32/40932_2.png) [@m-elevator](https://community.hubspot.com/u/m-elevator)\ **Post date:** [January 30, 2025, 11:11pm UTC](https://community.hubspot.com/t/importing-snippets/101160/16 "2025-01-30T23:11:00Z")
I have a hideous list of like 140 from another system. this is brutal ---
**Author:** ![m-elevator](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/m-elevator/32/40932_2.png) [@m-elevator](https://community.hubspot.com/u/m-elevator)\ **Post date:** [February 3, 2025, 2:45pm UTC](https://community.hubspot.com/t/importing-snippets/101160/17 "2025-02-03T14:45:34Z")
Client was using Intercom, with 140 snippets. Copying and pasting them all was brutal. ---
**Author:** ![Bob2245](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bob2245/32/73707_2.png) [@Bob2245](https://community.hubspot.com/u/Bob2245)\ **Post date:** [July 7, 2025, 12:32pm UTC](https://community.hubspot.com/t/importing-snippets/101160/18 "2025-07-07T12:32:58Z")
The use case writes itself. Pretty much every Service Hub onboarding that I’ve done utilizes snippets or other forms of canned responses. Telling my clients “Sorry, you’ll have to manually copy/paste each snippet separately, and click yourself senseless while at it” doesn’t make me or HubSpot look good. ---
**Author:** ![CBN](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cbn/32/95196_2.png) [@CBN](https://community.hubspot.com/u/CBN)\ **Post date:** [July 9, 2025, 7:00pm UTC](https://community.hubspot.com/t/importing-snippets/101160/19 "2025-07-09T19:00:58Z")
I agrre @Bob2245. it writes itself but HubSpot cannot read. They do not use HubSpot themselves so it is not a problem… Check the date of the idea. ---
**Author:** ![Thadar\_mn](https://avatars.discourse-cdn.com/v4/letter/t/ce73a5/32.png) [@Thadar\_mn](https://community.hubspot.com/u/Thadar_mn)\ **Post date:** [October 29, 2025, 9:01am UTC](https://community.hubspot.com/t/importing-snippets/101160/20 "2025-10-29T09:01:33Z")
We need export/ import feature for Snippets. Copy and paste really wastes our time. [Next page](https://community.hubspot.com/t/importing-snippets/101160.md?page=2)