# Importing Question

**URL:** <https://community.hubspot.com/t/importing-question/77431>\
**Category:** CRM\
**Tags:** contacts\
**Created:** [March 17, 2023, 2:27pm UTC](https://community.hubspot.com/t/importing-question/77431 "2023-03-17T14:27:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SHanson9](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@SHanson9](https://community.hubspot.com/u/SHanson9)\
**Post date:** [March 17, 2023, 2:27pm UTC](https://community.hubspot.com/t/importing-question/77431/1 "2023-03-17T14:27:50Z")

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New to HubSpot! I had a successful initial upload on companies!

I uploaded my initial list of contact and while no errors, if my contact did not have an email address (even though I had Company Name in the import) the contact did not link with the company in HubSpot.

I added Company Domain Name and Primary Company into my import but while it did not states there was an error, there is a note that I have 2 unmapped columns which to me, means that these will not help get these contact under the right company. I tried to add these fields to the properties in Contacts but they were not available! Please help!

How do I connect the contacts with the right company through import without email addresses?

Also I had 1 contact that has the Domain email address that matches the domain name in the company but did not connect? Why did that happen and what do I need to do to fix it?

Thank you in advance!~

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**Author:** ![franksteiner79](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/franksteiner79/32/34443_2.png) [@franksteiner79](https://community.hubspot.com/u/franksteiner79)\
**Post date:** [March 17, 2023, 2:59pm UTC](https://community.hubspot.com/t/importing-question/77431/2 "2023-03-17T14:59:00Z")

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Hi @SHanson9

Can you share the actual error messages you see?

To the best of my knowledge association of records happens either:

- by contact email which matches domain associated with the company (and the automatic association feature being turned on in HubSpot)
- if the above doesn’t exist, then you will need a [unique identifier](https://knowledge.hubspot.com/crm-setup/set-up-your-import-file#glossary) (e.g., Record ID, email, company domain name, or unique value properties)

Have you imported multiple objects, i.e. contacts and companies in your import?

The company domain name is a company property and needs to be imported into the company record. By doing so we tell the system contact XYZ belongs to company ABC.

It’s a bit confusing and imports are an art onto itself but I hope it makes sense.

Frank

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**Author:** ![SHanson9](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@SHanson9](https://community.hubspot.com/u/SHanson9)\
**Post date:** [March 17, 2023, 3:44pm UTC](https://community.hubspot.com/t/importing-question/77431/3 "2023-03-17T15:44:10Z")

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Thank you! Maybe these screen shots will explain it better. Truly appreciate your help!

When I upload, i am seeing this; so it is asking me to map the domain name and the primary company to the contact fields but these don’t exist as property options in the contacts that I can tell?

![87563iB6E34AD5F941F401.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/3/33cb6eccd576a78c69747ea1c54d53168495ab58.jpeg)

BUT when I view the contact in Hub Spot, there is a primary company on the view - but I can’t map it to anything? Even when there is a domain name and the contact is linked to a domain?

![87564i31DCE5558B1282F4.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/d/7d95dab112830e47685f126fbc279eb6a583ef35.jpeg)

and when I have a contact that does not have an email address, adding the domain to tag it to, does not seem possible as there is no place to map it (above)

![87569iB5C947237AEF27BC.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/0/000cb76511c0bccc214e5ae60b181a3412375b09.jpeg)

How do I have the contact linked to the company, if there is no email address? and why do the ones that are linked through domain email address not show up as having a primary company?

Thank you!! Yes, this is an art! and needs talent!

Stacy (Funny my maiden name is Steiner)
